See customer review: MSC Orchestra
- Travel Month:
- September 2013
- Travel destination:
- Western Mediterranean
“We had splendid time and very good intinerary.”
- How did you like your cabin number 8055?
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Orchestra?
- How did you like the entertainment program?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Orchestra?
- Would you like to note some more short remarks about the ship MSC Orchestra?
- The main plus for that cruise for me was the intinerary. The main minus was cleanliness - the tables in self service restaurants were always dirty (except for the first arriving).
- How satisfied were you with the guest service on the ship?
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board
- Would you travel again with MSC Cruises?
- yes
- Comments about MSC Cruises
- WE REALLY LIKE TO EXPLORE ON OUR OWN SO WE DIDN'T ASK FOR SHORE EXCURSIONS INFORMATIONS.
- This was the first cruise that I booked over the internet:
- yes
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- The only problem is that if you really would like to get an prompt answer there is no possibility to phone contact and you just have to wait for an e-mail answer.
Questions about the MSC Orchestra
Questions about MSC Cruises
Questions about seascanner.com
Note seascanner.com:
You can reach us by phone: +49 4102 78 79 113. By email, which is our main service, you can reach us 7 days a week, 365 days a year. We gladly assist you with your cruise travel plans!
You can reach us by phone: +49 4102 78 79 113. By email, which is our main service, you can reach us 7 days a week, 365 days a year. We gladly assist you with your cruise travel plans!
More Feedback from our customers about this ship (click for details):
Cruise in one sentence:
- Fantastic experience for our 1st time cruisers. Staff so friendly. Food drinks delicious. We had a incredible time on the Msc Orchestra
- Really enjoyable relaxed Cruise and good value for money
- MSC Orchestra Cruise (24.09–01.10) On September 27, at around 9:30 a.m., we called the elevator on deck 11 to go down to deck 5 in order to disembark in Cagliari for a walk. However, something very frightening happened – the elevator got stuck between decks 11 and 10....
- The staff make it special
- Worst cruise ever :)
- Great and Relaxing
- Great.
- Very Good (except for poolside bar service)
- Very enjoyable first cruise experience
- Nice small ship with good food and entertainment.
Ship feedback:
Ship overall:
- improve the payment system on the ship, the service at the pool bar and fix the elevators, we were stuck on the 11th floor, there was no sense of safety and the staff didn’t even apologize
- There was a bad sewage smell at times. Long wait for drinks and coffee. No mint on board for advertised cocktails.
- This was worst cruise we went so far. Food was disaster (cold scramble eggs on breakfast, etc), organisation on ship was a disaster too (stateroom attendant entering cabin at 10pm without even knocking, etc). Like it is hard to find a single positive thing regarding that ship....
- In food if more variety and other cusines can be added
- it was good, only restaurants was overcrouded.
- Poolside bar service, Found most staff very unattentive to queues, I understand that they work long hours and are tired however most of the servers did not even 'look-up' to see who should be served, and just randomly served the person in front of them, which is very annoying when you have stood pat...
- The free coffee that was offered was cold .
- good
- Elevators out of order, very crowded, waiting time 10+ minutes.
- Rough weather prevented us from disembarking in Pomene
Average total ship rating:
3.9 from 5
Yes, please.