“The staff make it special ”

Questions about the MSC Orchestra

• • How did you like your cabin number 9100?
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• • Would you recommend stateroom 9100?
  • yes
• • Your comment on cabin 9100:
  • Clean and central
• • How would you rate the selection and quality of the food and beverages offered on the ship MSC Orchestra?
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• • How did you like the entertainment program?
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• • Would you recommend a cruise with the ship MSC Orchestra to travelers with children?
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• • How do you rate the service in the bars and restaurants?
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• • What is your overall impression of the ship MSC Orchestra?
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• • Would you recommend the ship MSC Orchestra?
  • yes
• • What do you like the most aboard the ship MSC Orchestra?
  • The staff
• • Would you like to note some more short remarks about the ship MSC Orchestra?
  • There was a bad sewage smell at times. Long wait for drinks and coffee.
    No mint on board for advertised cocktails.

Questions about the tour operator MSC Cruises

• • How well was the embarkation/disembarkation organized?
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• • How satisfied were you with the guest service on the ship?
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• • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
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• • How would you rate the cruise line's shore excursions in terms of quality and value for money?
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• • Would you travel again with MSC Cruises?
  • yes
• • Comments about MSC Cruises
  • Excursion team could have communicated better

Questions about seascanner.com

• • This was the first cruise that I booked over the internet:
  • yes
• • How satisfied are you with your travel agency seascanner.com?
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• • How was your experience when booking your cruise via our website?
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• • How did you feel about the personal service provided for your booking?
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• • Would you recommend seascanner.com?
  • yes
• • Comments about the service of seascanner.com
  • Good communication