See customer review: MSC Orchestra



- Travel Month:
- August 2018
- Travel destination:
- Baltic Sea
“Our cruise was a success in that it meet our expectations in a mid priced larger ship.”
Questions about the MSC Orchestra
- How did you like your cabin number 15016?
- Your comment on cabin 15016:
- The cabin and room stewert where great! We had room for 3 people family and our luggage. The amenities where very good.
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Orchestra?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Orchestra?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Orchestra?
- Would you like to note some more short remarks about the ship MSC Orchestra?
- The breakfast was very boring and repetative. The other meals had more selection and choices and changed daily.
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- yes
Questions about seascanner.com
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Would have liked to have been directed to the us website for MSC. That would have been helpful for my questions and understanding of what to book.
Note seascanner.com:
As we are a Travel Agency based in Germany we have all Informations on our Website in German or on the Seascanner Website in english. All additional services can be also booked with us. Of course we would have recommend the english website from MSC Cruises but for example the prices are not the same because those are the prices from the US Market.
As we are a Travel Agency based in Germany we have all Informations on our Website in German or on the Seascanner Website in english. All additional services can be also booked with us. Of course we would have recommend the english website from MSC Cruises but for example the prices are not the same because those are the prices from the US Market.
More Feedback from our customers about this ship (click for details):
Ship overall:
- There was a bad sewage smell at times. Long wait for drinks and coffee. No mint on board for advertised cocktails.
- This was worst cruise we went so far. Food was disaster (cold scramble eggs on breakfast, etc), organisation on ship was a disaster too (stateroom attendant entering cabin at 10pm without even knocking, etc). Like it is hard to find a single positive thing regarding that ship....
- In food if more variety and other cusines can be added
- it was good, only restaurants was overcrouded.
- Poolside bar service, Found most staff very unattentive to queues, I understand that they work long hours and are tired however most of the servers did not even 'look-up' to see who should be served, and just randomly served the person in front of them, which is very annoying when you have stood pat...
- The free coffee that was offered was cold .
- good
- Elevators out of order, very crowded, waiting time 10+ minutes.
- Rough weather prevented us from disembarking in Pomene
- It was beautiful ship and we hope to go on it again.
Cruise in one sentence:
- The staff make it special
- Worst cruise ever :)
- Great and Relaxing
- Great.
- Very Good (except for poolside bar service)
- Very enjoyable first cruise experience
- Nice small ship with good food and entertainment.
- Beautiful, very comfortable and amazing food
- good 1st cruise experience
- Great Cruise at an affordable price
Ship feedback:
Average total ship rating:
3.9 from 5