See customer review: MSC Grandiosa
- Travel Month:
- January 2020
- Travel destination:
- Western Mediterranean
“the ship is beautiful but we had a disservice that ruined the holiday”
Questions about the MSC Grandiosa
- How did you like your cabin number 8155?
- Your comment on cabin 8155:
- the cabin was wrong: we were 4 but there were only 2 beds !!
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Grandiosa?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Grandiosa?
- Would you recommend a cruise with the ship MSC Grandiosa to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Grandiosa?
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- Would you travel again with MSC Cruises?
- yes
- Comments about MSC Cruises
- I have done many cruises with MSC so I have an excellent judgment and I will not change it, but if I had to rely on this cruise based on the disservice, the judgment would be bad
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Comments about the service of seascanner.com
- for this reservation the rating is not good because you didn't realize you had assigned me a double cabin even if there were 4 of us, and unfortunately we only had this bad surprise when we were already on board !!
Note seascanner.com:
We booked a cabin for 4 Persons. It is generally not possible to book 4 Persons in a cabin which is only made up for 2 Persons. MSC Cruises is already informed about this case and we will take care about this matter.
We booked a cabin for 4 Persons. It is generally not possible to book 4 Persons in a cabin which is only made up for 2 Persons. MSC Cruises is already informed about this case and we will take care about this matter.
More Feedback from our customers about this ship (click for details):
Ship feedback:
Ship overall:
- It was great trip for us, however, for next vouyage I will try another new ship and route.
- I would like to thank Abdul ( our waiter from the restaurant La Loggia) for the excellent service!
- It’s one of the best ship we cruise considering that it’s our second time in this ship, we just enjoyed being in ship, all destinations is the same except Tunisia. We love it.
- Need an english channel on tv,for english speakers,not just sky news ect, some more new films in movie seletion
- Thank you very much for your excellent curtesy and services.
- Well served from the MDR restaurants especially from Tantely and Agung.
- Took to long to order drinks and very full, nowhere to sit and relax in bars. Food really aveage.staff not helpfull
- Food mediocre except in speciality restaurants, service really slow, staff fantastic (apart from Guest Services). Massively overcharged on our bill but thankfully rectified before disembarking. Clean, modern ship but although big, the amenities don't reflect this somehow.
- Compared to Mein Schiff it lacked true Christmas Spirit. The food was very good both in the MDR and in the buffet. The ship itself is super clean and very modern.
- Could do with a little bit more Christmas atmosphere. The decorations looked like they were a bit of a rushed job.
Cruise in one sentence:
- It was great with some down sides!
- Amazing
- Fantastic
- wonderful
- Klassz
- Fabulously experienced
- fantastic
- Good value
- The cruise felt quite two-fold, but compared to competition rather unfavorable: on some sides it felt very good (fantastic shows, attractive swimming pools) but on the other side rather not pleasant (mediocre and very repeatable food, lack of punctuality, long waiting lines during embarkation, misin...
- It was a nice and funny time for us.
Average total ship rating:
4.1 from 5
Yes, please.