See customer review: Queen Mary 2

    • Travel Month:
    • April/May 2019
    • Travel destination:
    • Transatlantic

    Questions about the Queen Mary 2

      • How did you like your cabin number 11112?
      • 5 from 5
      • Your comment on cabin 11112:
      • great stateroom, with a lot of space for everything.
        and the balcony just perfect too.
      • How would you rate the selection and quality of the food and beverages offered on the ship Queen Mary 2?
      • 5 from 5
      • How did you like the entertainment program?
      • 5 from 5
      • How do you rate the service in the bars and restaurants?
      • 5 from 5
      • What is your overall impression of the ship Queen Mary 2?
      • 5 from 5
      • Would you like to note some more short remarks about the ship Queen Mary 2?
      • it is a fantastic crossing, I thoughtonce in a life time, but am actually sure to be back.

    Questions about the tour operator Cunard Line

      • How well was the embarkation/disembarkation organized?
      • 5 from 5
      • How satisfied were you with the guest service on the ship?
      • 4 from 5
      • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
      • 2 from 5
      • Would you travel again with Cunard Line?
      • yes
      • Comments about Cunard Line
      • the wifi pricing was very high indeed and unreliable on top. it can be done better and cheaper.

    Questions about seascanner.com

      • This was the first cruise that I booked over the internet:
      • yes
      • How satisfied are you with your travel agency seascanner.com?
      • 4 from 5
      • Would you recommend seascanner.com?
      • yes
      • Comments about the service of seascanner.com
      • overall satisfied, but some lack of communication around for instance insurance questions. I would advice you to re-ask the client if they did not book an insurance.
        And as the bookings are often made well in advance, a recap midway from your part with a timeline about last payments, tickets aso would be appreciated.
    Note seascanner.com:
    Thank you very much for your feedback. We always send an insurance offer together with the first booking confirmation. It always makes sense to book an insurance directly after booking. Unfortunately, you announced the interest of insurance too late. An insurance can not be booked 19 days before departure. Before we charge a payment from the credit card, we send an email a few days before to our customers and inform them that the payment will be charged soon. We receive travel documents from the cruise line about three weeks before departure. Our customer always receive an information about travel documents with the first booking confirmation.

    More Feedback from our customers about this ship (click for details):

    1238 Reviews of the Queen Mary 2
    Average total ship rating: 4.1 from 5