See customer review: Queen Mary 2




- Travel Month:
- August/September 2024
- Travel destination:
- British Isles
“The Cruise of Living Dead. ”
Questions about the Queen Mary 2
- How did you like your cabin number 8092?
- Your comment on cabin 8092:
- We booked a balcony cabin with an obstructed view, thinking it was PARTIALLY obstructed, like at the Opera. Instead, we were met with a totally obstructed view, which was pretty deceiving, considering the fact that we were on our honeymoon: emotions spoiled. Almost every night we felt a terrible smell from the air conditioner, and we had to breathe it.
- How would you rate the selection and quality of the food and beverages offered on the ship Queen Mary 2?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship Queen Mary 2?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Queen Mary 2?
- Would you like to note some more short remarks about the ship Queen Mary 2?
- Age of Guests.
A major bad surprise for us was to find out that the vast majority of guests, around 90% (believe me, I'm not exaggerating), were elderly travelers, many using wheelchairs or mobility aids (it could not be just a random situation, Cunard knew and should have informed us, considering our honeymoon).
Questions about the tour operator Cunard Line
- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with Cunard Line?
- no
- Comments about Cunard Line
- Cunard should have been more transparent about the average age of their passengers, considering that we told them before the cruise that this was our honeymoon! No communication in English, only in German, for all Europe-based guests. We speak 6 different languages but not German!
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Doesn't go that extra mile. It's just a payment intermediary. Didn't warn us about the issues encountered!