See customer review: MSC Musica



- Travel Month:
- July 2015
- Travel destination:
- Eastern Mediterranean
Questions about the MSC Musica
- How did you like your cabin number 9221?
- Your comment on cabin 9221:
- 1) I did not know that MSC Musica has so many vibrations in the aft part of the boat (probably from the propeller). First night we couldn't even sleep because of the vibrations.
2) Another very disturbing thing - we had intentionally booked balcony stateroom in order to enjoy in privacy of the balcony. However, it was always full of cigarette butts (I guess from upper level guests) and dirty from sea salt, so we could not use it at all. What a waste of money we extra paid for !
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Musica?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Musica?
- Would you recommend a cruise with the ship MSC Musica to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Musica?
- Would you like to note some more short remarks about the ship MSC Musica?
- 1) Excellent waiter Rai from Indonesia (table 585 in the L'Oleandro restaurant from July 05-12 2015) who has always had a smile during the dinners and various surprises for our kids. I wish we had such a waiter during the stays in every hotel.
2) Entertainment team for adults was fantastic - always there to make fun (at the pool or before theater show - excellent gags !). Very good entertainment during disembarkation process in Venice on July 12th.
3) Good, but not great food in Gli Archi buffet. Always fresh fruits - excellent ! However, tap water had strange, not drinkable taste.
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- no
- Comments about MSC Cruises
- 1) I was aware that MSC has to make extra money on every item that is not included in the price - however, I did not expect so openly looting you made: for example, in Corfu they charged 8,5 ¤ for transfer from terminal to city and return, while city bus that was standing 50 meters away was charging the same ride for 3¤ .... you can overcharge when you do not have competition, but in case when you have it, I would be cautious not to provoke such a reaction from guests. And guests are not stupid.
Similar is with organized shore excursions. Way to expensive. MSC has to think about it and find a way to earn extra money on more "honest" and transparent way.
2) Pool is a joke. It is so small, that there is not point to have it at all.
3) Not many extra activities for the family during on-sea time: one small mini golf, two table-tennis (often occupied)...
4) This was our first cruise - and I would like that we pick one of MSD ship for our next cruise... however, having in mind all the negatives, I am not sure we will choose MSC for the next trip.
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- yes
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Thanks for good service - every inquiry I had was handled quickly and professionally.