See customer review: MSC Musica
- Travel Month:
- April 2012
- Travel destination:
- Eastern Mediterranean
“Good itinerary, nice ship, dissapointing food and service”
Questions about the MSC Musica
- How did you like your cabin number 10142?
- Your comment on cabin 10142:
- Cabin was beautiful, big for a ship and clean/comfortable
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Musica?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Musica?
- Would you recommend a cruise with the ship MSC Musica to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Musica?
- Would you like to note some more short remarks about the ship MSC Musica?
- Other passengers frequently rude and not friendly at all to moving about the ship with a child in a stoller. Food was very disappointing, especially in the buffet where the workers were rude as well.
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- Would you travel again with MSC Cruises?
- yes
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- One issue: all communications with seascanner were in English but when I checked in during embarkation, my package was in German which I don't read. That was dissappointing.
Note seascanner.com:
We have forwarded to the cruise line that the customer was english-speaking.
We have forwarded to the cruise line that the customer was english-speaking.
More Feedback from our customers about this ship (click for details):
Ship overall:
- This is our second time at MSC Musica. The quality of crew and service has decreased a lot. The cabin was not properly cleaned - dust on the bathroom rails. The choice of food is weaker than before. There were no teas for breakfast except one or two types....
- Not enough wc in public spaces. Service in the restaurant was poor, food choise very poor, salmon gone for good, juice from some chemistry, free Coffee is the worst thing I ever tasted....
- Could have had more quizzes
- Food, besides being plentiful was varied to the taste of us and everyone we talked to. Cabin so nice, your staff always kept everything in tip-top condition. The ship itself was a pleasure to be on, the destinations all were nice and the entertainment was really professional and classy.
- Occasionally in the area of the lifts there were unbearable smells which were very off putting. Animation was very weak...maybe it was the end of season.
- Fantastic staffs
- Nice stuff, nice ship, good experience.
- The service provided was great - particularly by the housekeeping and restaurant staff, as well as Kids club staff. We also loved the shows and food at the restaurants.
Cruise in one sentence:
- We have traveled more than 30 times on cruise ships. With MSC more than 15 times. This trip was the worst.
- Ok cruise
- overall a well functioning ship taking you to great destinations!
- Excellent staff and good entertainment
- Very nice clean ship
- Amazing
- Nice, however I was sad about skipped 2 ports (Marsel and Urugway). Also kids club is rather weak.
- More than we expected for less than we expected ...... Just perfect
- Our experience aboard the ship was very good, especially the staff and the various lounges.
- It was fun cruising especially with friends
Ship feedback:
Average total ship rating:
3.7 from 5