See customer review: MSC Musica



- Travel Month:
- April 2025
- Travel destination:
- Western Mediterranean
“We have traveled more than 30 times on cruise ships. With MSC more than 15 times. This trip was the worst.”
Questions about the MSC Musica
- How did you like your cabin number 12170?
- Would you recommend stateroom 12170?
- no
- Your comment on cabin 12170:
- The cabin was constantly filled with the sound of wind blowing through the door and it was difficult to sleep.
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Musica?
- How did you like the entertainment program?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Musica?
- Would you recommend the ship MSC Musica?
- no
- What do you like the most aboard the ship MSC Musica?
- Departure by tender and shuttle bus
- Would you like to note some more short remarks about the ship MSC Musica?
- This is our second time at MSC Musica. The quality of crew and service has decreased a lot.
The cabin was not properly cleaned - dust on the bathroom rails.
The choice of food is weaker than before.
There were no teas for breakfast except one or two types.
There was very little honey, plain yogurt or nescafe.
Poorly prepared fish.
Portions in the main restaurant are relatively small.
A long wait for a dinner table with a Blue Diamond card.
When we asked for a specific table for dinner, we did not get one.
We didn't get some things from privileges (free water, gift chocolate, boat inspection...).
There was always a shortage of towels in the Gym.
The staff at the Gym did not prevent some from using the same machine for up to two hours continuously.
.... and a lot more that we don't have time or possibility to confirm with pictures....
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- Would you travel again with MSC Cruises?
- yes
- Comments about MSC Cruises
- 122 / 5.000
So far better than others. This time worse. We hope for better next time and to continue because we have already booked the World 2026.
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- How was your experience when booking your cruise via our website?
- How did you feel about the personal service provided for your booking?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Great service. Always quick responses. All the best.