See customer review: MSC Seaview
- Travel Month:
- February 2024
- Travel destination:
- South America
- How would you describe your cruise with the ship MSC Seaview in one sentence?
- Good
- How did you like your cabin number 10102?
- Your comment on cabin 10102:
- It was spacious enough, the cleaner was lovely. Didn’t use the balcony as much as I thought et would.
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Seaview?
- How did you like the entertainment program?
- Would you recommend a cruise with the ship MSC Seaview to travelers with children?
- What is your overall impression of the ship MSC Seaview?
- Would you like to note some more short remarks about the ship MSC Seaview?
- Alll fine
- How satisfied were you with the guest service on the ship?
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- yes
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- no
- Comments about the service of seascanner.com
- Seascanner is an amazing website. It’s not beautiful in design but so complete and easy to find cruises that you want. I consider it way above any other cruise website that I have come across - primarily the search options and range of cruises covered. However, once you have booked everything turns to German which drove me mad. I couldn’t go direct to MSC - everything had to go through seascanner and all the information/where to find help was in German. The MSC app was in German and although I could get bits of it in English the important parts (drinks packages/internet/excursions etc. were in German). I was told that I was informed of this during the booking but I don’t remember seeing that and would not accept it in the future. In future I would use seascanner to source cruises and book through an English speaking company which seems a shame that you do all the hard work but don’t get the booking.
Note seascanner.com:
Thanks for evaluating your cruise. We understand that it is a challenge to understand a foreign language. We inform all our guests already within the Optional booking about the following: Please note that all information from MSC Cruises Germany will only be available in German.
Thanks for evaluating your cruise. We understand that it is a challenge to understand a foreign language. We inform all our guests already within the Optional booking about the following: Please note that all information from MSC Cruises Germany will only be available in German.
More Feedback from our customers about this ship (click for details):
Cruise in one sentence:
- amazing experience
- Nice trip on a professional boat.
- Enjoyable and fun
- Excellent value for money.
- This was our second time on the ship and we noticed lower levels of service and quality this time round. Our cabin was very tired looking, stained sofa, rust in bathroom, dirty balcony and scruffy well worn bed linen (holes in pillow case). The bar and restaurant service was terrible....
- I expected much more
- Very good ship and cruise. Swimming pools are very small for so much people and not good for childrens. Only on adventure park there is a small for childrens
- Very Good
- SUPER
Ship feedback:
Ship overall:
- Beautiful modern looking ship.
- Overall staff looked like they had not been trained properly. We were given completely incorrect information about the excursion we booked to Rome. In addition many drinks were not available, we were told by a staff member that they were awaiting a big delivery.
- small pools, in theatre if you have children with trolley is not suitable to have them with you
- More friendly to celiac add a celiac corner on buffet restaurants in order to be treated the same way like other passengers.
- A beautiful ship, but problematic in communication. To get to the food outlets you had to use only the rear elevators, which were much busier as a result.
- Would never travel with MSC again
- Have been on seaview before and felt this time not as good , never got my bottle of bubbly and strawberry even though I asked but was on cruise in may and didn't receive them either
- Very slow service in all areas
- Looks nice but poorly managed.
Average total ship rating:
3.7 from 5
Yes, please.