See customer review: MSC Opera



- Travel Month:
- November/December 2015
- Travel destination:
- Canary Islands
- How did you like your cabin number 9194?
- Your comment on cabin 9194:
- Quite small but very comfortable. Kept in great condition by the cabin steward.
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Opera?
- How did you like the entertainment program?
- Would you recommend a cruise with the ship MSC Opera to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Opera?
- Would you like to note some more short remarks about the ship MSC Opera?
- Excellent entertainment, food and accommodation but staff with some exceptions were surly, unhelpful and certainly did not provide anything remotely near an intuitive service
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- Would you travel again with MSC Cruises?
- yes
- Comments about MSC Cruises
- Great ship, poor customer service. Fellow passengers quite annoying, poor etiquette.
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Itinerary change handled well by seascanner and got best deal available for the passengers but it took a long time and delays from MSC.