See customer review: Queen Mary 2

“Good but not excellent.”

- How did you like your cabin number 5006?
- Your comment on cabin 5006:
- The cabin bathroom had unpleasant odor. Our steward did his best in order to remove it however without any improvement. Our complain had been accepted and next day we moved to the state room on the deck 6 which bathroom was as expected on QM2.
- How would you rate the selection and quality of the food and beverages offered on the ship Queen Mary 2?
- How did you like the entertainment program?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Queen Mary 2?

- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with Cunard Line?
- yes
- Comments about Cunard Line
- It has happaned again that we booked a table for 2 and got table for 6. It's a crucial difference for us. It takes time to negotiate a change with the restaurant mgr.

- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Comments about the service of seascanner.com
- I am very satisfied with Seascanner. Only objection refers to Cunard Voyage Personalizer which assumes that all Seascanner customers are German speaking ones. It’s totally wrong and should be changed as soon as possible. Booking the cruise tours on line is impossible in my case since I understand just a few words like “danke” and “Gutten morgen”…. There MUST be language choice possibility for foreign Seascanner customers.