The cabin bathroom had unpleasant odor. Our steward did his best in order to remove it however without any improvement. Our complain had been accepted and next day we moved to the state room on the deck 6 which bathroom was as expected on QM2.
How do you rate the cuisine/the food and beverages offered on the Queen Mary 2?
How did you like the entertainment program?
How do you rate the service in the restaurant, cabin and bars?
Please give an overall rating of the ship Queen Mary 2
Questions about the tour operator Cunard Line
How well was the embarkation organized?
How satisfied were you with the tour operator guide on board?
How do you rate the extra expenses on board (1=very affordable, 5=very high)
How do you rate the price/performance ratio of the offered shore excursions?
Would you travel again with Cunard Line?
Comments about Cunard Line
It has happaned again that we booked a table for 2 and got table for 6. It's a crucial difference for us. It takes time to negotiate a change with the restaurant mgr.
Questions about seascanner.com
This was the first cruise that I booked over the Internet
How satisfied were you with the handling of your booking by seascanner.com?
Comments about the service of seascanner.com
I am very satisfied with Seascanner. Only objection refers to Cunard Voyage Personalizer which assumes that all Seascanner customers are German speaking ones. It’s totally wrong and should be changed as soon as possible. Booking the cruise tours on line is impossible in my case since I understand just a few words like “danke” and “Gutten morgen”…. There MUST be language choice possibility for foreign Seascanner customers.