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See customer review: M/S Noordam

    • Travel Month:
    • July/August 2013
    • Travel destination:
    • Western Mediterranean

    Overall impression of your cruise

      • Rate your cruise with the M/S Noordam in one sentence:
      • Pleasant and friendly environment on board, great quality of services, including excellent amusement program and shows on board, a variety of quality food and drinks + very good restaurant service; however regrettable changes of itinerary and scheduled port visits fell short of our expectations depriving the cruise of its most interesting destinations.

    Questions about the M/S Noordam

      • How did you like your cabin no. 8024?
      • 4 from 5
      • Your comment about your cabin?
      • Neat, well located, sufficiently furnished but somewhat smaller than expected.
      • How do you rate the cuisine/the food and beverages offered on the M/S Noordam?
      • 5 from 5
      • How did you like the entertainment program?
      • 4 from 5
      • How do you rate the service in the restaurant, cabin and bars?
      • 5 from 5
      • Please give an overall rating of the ship M/S Noordam
      • 4 from 5

    Questions about the tour operator Holland America Line

      • How well was the embarkation organized?
      • 5 from 5
      • How satisfied were you with the tour operator guide on board?
      • 5 from 5
      • How do you rate the extra expenses on board (1=very affordable, 5=very high)
      • 3 from 5
      • How do you rate the price/performance ratio of the offered shore excursions?
      • 3 from 5
      • Would you travel again with Holland America Line?
      • yes
      • Comments about Holland America Line
      • The change of itinerary only a couple of days before the embarkation date (La Goulette, Tunisia) and the on- route cancellation of the visit to Monte Carlo were a source of great disappointment: these were the most attractive destinations of the itinerary that motivated our choice of tour operator (HAL) and of cruise. Regrettably we were offered no decent alternative to compensate for these unwelcome changes (Cagliari instead of Tunisia and a day at sea instead of Monaco) - in this regard we expected more efforts and commitment from the tour operator. The price/quality ratio of internet services on board was very poor.

    Questions about

      • How satisfied were you with the handling of your booking by
      • 5 from 5
      • Would you book again with
      • yes
      • Comments about the service of
      • We are completely satisfied with the quality of services and the commitment of Seascanner team to serve their clients and will probably book again with this company.

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