See customer review: Costa Diadema

“My impression of Costa Cruises is much worse than 4 years ago”

- How did you like your cabin number 6198?
- Your comment on cabin 6198:
- Spacious and well-distributed. Good location.
- How would you rate the selection and quality of the food and beverages offered on the ship Costa Diadema?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship Costa Diadema?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Costa Diadema?
- Would you like to note some more short remarks about the ship Costa Diadema?
- Poor service at the restaurants and buffet (slow service and some rough behaviour or comments)
  Good and helpful service at other bars (not included in the rate)

- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with Costa Cruises?
- no
- Comments about Costa Cruises
- Constant and disruptive messages over loudspeakers promoting products, which made it feel like a low-cost airline.
  Children diving and playing in jacuzzis supposedly "only for adults" every single day.

- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Quick and user-friendly.
  It was a bit hard to fill out some forms in German.