See customer review: Costa Diadema

    • Travel Month:
    • August 2024
    • Travel destination:
    • Norwegian Fjords

    “My impression of Costa Cruises is much worse than 4 years ago”

    • How did you like your cabin number 6198?
    • 5 from 5
    • Your comment on cabin 6198:
    • Spacious and well-distributed. Good location.
    • How would you rate the selection and quality of the food and beverages offered on the ship Costa Diadema?
    • 2 from 5
    • How did you like the entertainment program?
    • 4 from 5
    • How much did you like the sports facilities aboard the ship Costa Diadema?
    • 3 from 5
    • How do you rate the service in the bars and restaurants?
    • 3 from 5
    • What is your overall impression of the ship Costa Diadema?
    • 3 from 5
    • Would you like to note some more short remarks about the ship Costa Diadema?
    • Poor service at the restaurants and buffet (slow service and some rough behaviour or comments)
      Good and helpful service at other bars (not included in the rate)
    • How well was the embarkation/disembarkation organized?
    • 5 from 5
    • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
    • 2 from 5
    • How would you rate the cruise line's shore excursions in terms of quality and value for money?
    • 1 from 5
    • Would you travel again with Costa Cruises?
    • no
    • Comments about Costa Cruises
    • Constant and disruptive messages over loudspeakers promoting products, which made it feel like a low-cost airline.
      Children diving and playing in jacuzzis supposedly "only for adults" every single day.
    • This was the first cruise that I booked over the internet:
    • no
    • How satisfied are you with your travel agency seascanner.com?
    • 5 from 5
    • Would you recommend seascanner.com?
    • yes
    • Comments about the service of seascanner.com
    • Quick and user-friendly.
      It was a bit hard to fill out some forms in German.
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