See customer review: Sovereign


- Travel Month:
- November 2018
- Travel destination:
- Western Mediterranean
Overall impression of your cruise
- How would you describe your cruise with the ship Sovereign in one sentence?
- Mediocre.
Questions about the Sovereign
- How did you like your cabin number 2122?
- Your comment on cabin 2122:
- Not cleaned from previous guests, dirty and poor maintained.
- How would you rate the selection and quality of the food and beverages offered on the ship Sovereign?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship Sovereign?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Sovereign?
- Would you like to note some more short remarks about the ship Sovereign?
- The ship is old and it shows the lack of maintenence. Entertainment and most, if not all, programs were all in Spanish and English speaking guests were treated like a second rate customers.
Questions about the tour operator Pullmantur Cruises
- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with Pullmantur Cruises?
- no
- Comments about Pullmantur Cruises
- Excursions, although supposed to be for English speaking guests, were also in Spanish, and in such a case Spanish explanations were lengthy and in English just a few quick sentences. Pompeii in particular was very unsatisfacory beacuse of the guide who barely spoke English and the tour itself in which we did not see much of the site but were quickly escorted to the shop.
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Satisfied.