“I was not impressed. Two of our luggage were not delivered in time for the start of the gala night.”

Questions about the MSC Opera

• • How did you like your cabin number 9234?
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• • Your comment on cabin 9234:
  • fairly clean
• • How would you rate the selection and quality of the food and beverages offered on the ship MSC Opera?
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• • How did you like the entertainment program?
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• • How much did you like the sports facilities aboard the ship MSC Opera?
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• • Would you like to note some more short remarks about the ship MSC Opera?
  • there were lots of surprise fees like drink packages are way too expensive, drinks in the cabin fridge is not included even if you purchase a very expensive drinks package, toilets outside the cabins are not clean.

Questions about MSC Cruises

• • How satisfied were you with the guest service on the ship?
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• • How well was the embarkation/disembarkation organized?
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• • How would you rate the extra expenses on board
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• • How would you rate the cruise line's shore excursions in terms of quality and value for money?
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• • Would you travel again with MSC Cruises?
  • no
• • Comments about MSC Cruises
  • In all the cruises i have already been, this is so far the worst.

Questions about seascanner.com

• • This was the first cruise that I booked over the internet:
  • no
• • How satisfied are you with your travel agency seascanner.com?
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• • Would you recommend seascanner.com?
  • yes
• • Comments about the service of seascanner.com
  • Very efficient and always on time.