See customer review: M/S Maxima



- Travel Month:
- July 2018
- Travel destination:
- Danube
“Lovely trip with excellent staff. ”
- How did you like your cabin number 303?

- Your comment on cabin 303:
- The bed was extremely hard and uncomfortable. The room small and noisy as we were horrified to be woken by the water washing against the window like a washing machine and we thought we were sinking.
- How would you rate the selection and quality of the food and beverages offered on the ship Maxima?

- How did you like the entertainment program?

- How much did you like the sports facilities aboard the ship Maxima?

- How do you rate the service in the bars and restaurants?

- What is your overall impression of the ship Maxima?

- Would you like to note some more short remarks about the ship Maxima?
- Great sauna and spa pool with a view. Good staff
- How satisfied were you with the guest service on the ship?

- How would you rate the extra expenses on board

- How would you rate the cruise line's shore excursions in terms of quality and value for money?

- Would you travel again with nicko cruises?
- yes
- Comments about nicko cruises
- We missed the embarkation due to no direction plans from seascanner and were misinformed by the tourist bureau but the fantastic response from Nicko staff made our transition to the Maxima a pleasure.
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?

- Comments about the service of seascanner.com
- Seascanner gave insufficient information of the location of the Maxima without a map of where the ship was docked and when we rang to confirm its location in Passau, the man was unfriendly and unhelpful. The tourist bureau should also be better informed so as not to misdirect anyone.
Questions about the Maxima
Questions about nicko cruises
Questions about seascanner.com
Note seascanner.com:
Dear guest, thank you for your feedback. Generally you will receive detailed information regarding the docking location and embarkation procedure within the cruise documents. Unfortunately we only forward the information given by the cruise line. We regret to hear that you were unhappy with the telephone conversation. Kindly note it is not the usual case, because it is our pleasure to be at your service. We would like to hear from you again
Dear guest, thank you for your feedback. Generally you will receive detailed information regarding the docking location and embarkation procedure within the cruise documents. Unfortunately we only forward the information given by the cruise line. We regret to hear that you were unhappy with the telephone conversation. Kindly note it is not the usual case, because it is our pleasure to be at your service. We would like to hear from you again
