“The service was so poor that it ruined the vacation...this is RCL's training ship & most of the new staff are unmotivated & unintelligent.”

Questions about the Rhapsody of the Seas

• • How did you like your cabin number 2528?
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• • Your comment on cabin 2528:
  • The crew were very noisy especially at 2am & security did nothing. I never slept.
• • How would you rate the selection and quality of the food and beverages offered on the ship Rhapsody of the Seas?
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• • How did you like the entertainment program?
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• • How much did you like the sports facilities aboard the ship Rhapsody of the Seas?
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• • How do you rate the service in the bars and restaurants?
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• • What is your overall impression of the ship Rhapsody of the Seas?
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• • Would you like to note some more short remarks about the ship Rhapsody of the Seas?
  • Guest Services staff need sacking. It is wrong for staff to think that giving out false & misleading information is a good opportunity to 'get rid' of you. This is not only deceitful but also, in my case, discriminatory. Disabled & travelling alone, guest services denied me travel on the return airport shuffle by providing incorrect information - 3 times. I am treated better in Poundland by 15 year olds.

Questions about the tour operator Royal Caribbean

• • How well was the embarkation/disembarkation organized?
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• • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
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• • How would you rate the cruise line's shore excursions in terms of quality and value for money?
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• • Would you travel again with Royal Caribbean?
  • yes
• • Comments about Royal Caribbean
  • The Hotel Director & other senior staff have no clue what is going on with their new staff. The service is, put simply, appallingly bad.

Questions about seascanner.com

• • This was the first cruise that I booked over the internet:
  • no
• • How satisfied are you with your travel agency seascanner.com?
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• • Would you recommend seascanner.com?
  • yes