See customer review: MSC Virtuosa
- Travel Month:
- March/April 2022
- Travel destination:
- Orient
Questions about the MSC Virtuosa
- Your comment on cabin 13243:
- Cabin 13243 had very bad position. It was distant from the elevator and from everything. We must change the cabin for cabin 14154 which had excellent location
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Virtuosa?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Virtuosa?
- What is your overall impression of the ship MSC Virtuosa?
- Would you like to note some more short remarks about the ship MSC Virtuosa?
- Service in restaurant was excellent (1), in bars 2. in cabin 3 (we did not know who was our cabin servant, some things were missed)
The Ship was very nice and modern
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- Would you travel again with MSC Cruises?
- yes
- Comments about MSC Cruises
- Beverage was expensive. We were going on shore excursions by ourselves.
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- The communication was excellent, but WE do not know who told us that the cabin 13243 was only free cabin, because it was cabin with very bad position, and on this ship were only 1600 passengers (capacity was 6000)
Note seascanner.com:
The System from MSC Cruises shows on our Website the available cabins which we can reserve for our clients and if this was the only free cabin we could only reserve the available cabins. We are sorry that the first cabin had a bad location. But we are happy that you could change the cabin on the Ship.
The System from MSC Cruises shows on our Website the available cabins which we can reserve for our clients and if this was the only free cabin we could only reserve the available cabins. We are sorry that the first cabin had a bad location. But we are happy that you could change the cabin on the Ship.
More Feedback from our customers about this ship (click for details):
Cruise in one sentence:
- Meeldiv.
- okay
- Absolutely amazing ship, can't fault anything. The staff and food was amazing.
- great cruise
- Big beautiful ship, excellent service
- It was amazing. The facilities, the service, the entertainment were absolutely great. Thank you MSC!!!
- Amazing and Fantastic cruise
- Disaster with check-in, waiting in lines to get solved some problems but finally you take only good memories with you.
- It was much worse than I expected
- Good overall
Ship overall:
- There were members of staff that went above and beyond, and made our first cruise experience all the more special and enjoyable. I would like an email directly from MSC so I can give this feedback regarding specific members of staff to show our appreciation of them
- GOOD SERVICE NICE FOOD
- Many thanks to our waiters Sudanta Ketut (Indonesia) and ass.waiter Riky Gede (Indonesia). They were fantastic!bravo!
- Dinner serving was very slow compared to other tables. In buffet seems there was not enough staff as tables stayed uncle and for long time.
- Service in the restaurant and bars were slow.
- Very nice ship, staff excellent. Food in main dining could be a lot better. Entertainment good but repetitive.
- Not equipped to handle the amount of people on board. Waiting times long, very hard or even impossible to find a seat, pool lounger, place at a bar.
- Restuarant service very good as was cabin, but waiting more than 30 minutes to get a drink was poor compared to previous cruise on same ship....
- Bar service was terrible, waited over an hour some times for drinks. Had to prove we had drinks package and couldn’t order for others in our party - one card should be enough when ordering for our party, not 4 or 6 cards needed each time....
- The bar waiters always serving with a smile.big shout out to Maruti and his team in the Blue Danube restaurant for serving us the best they could .
Average total ship rating:
4.0 from 5