See customer review: MSC Virtuosa

    • Travel Month:
    • August 2023
    • Travel destination:
    • British Isles

    “Busy Booze Cruise; wish we had paid for Yacht Club to escape chaos.”

Questions about the MSC Virtuosa

    • How did you like your cabin no. 10005?
    • 5 from 5
    • Your comment about your cabin?
    • Lovely cabin, couldn’t fault it.
      (would love a split bathroom like they have on Iona and the Disney cruise liners).
    • How do you rate the cuisine/the food and beverages offered on the MSC Virtuosa?
    • 3 from 5
    • How did you like the entertainment program?
    • 3 from 5
    • Your rating of sports, fitness and wellness on board the MSC Virtuosa:
    • 4 from 5
    • If you traveled with children: Was the cruise child-friendly?
    • 3 from 5
    • How do you rate the service in the restaurant, cabin and bars?
    • 2 from 5
    • Please give an overall rating of the ship MSC Virtuosa
    • 3 from 5
    • Would you like to note some short remarks about the MSC Virtuosa?
    • Bar service was terrible, waited over an hour some times for drinks. Had to prove we had drinks package and couldn’t order for others in our party - one card should be enough when ordering for our party, not 4 or 6 cards needed each time. Treated differently in Yacht club - can order as many on one card, no questions asked!

Questions about the tour operator MSC Cruises

    • How well was the embarkation organized?
    • 3 from 5
    • How satisfied were you with the tour operator guide on board?
    • 3 from 5
    • How do you rate the extra expenses on board (1=very affordable, 5=very high)
    • 3 from 5
    • How do you rate the price/performance ratio of the offered shore excursions?
    • 3 from 5
    • Would you travel again with MSC Cruises?
    • yes
    • Comments about MSC Cruises
    • Maybe but only in Yacht Club and there would have to be a super deal on to sway us.

Questions about

    • This was the first cruise that I booked over the Internet
    • yes
    • How satisfied were you with the handling of your booking by
    • 5 from 5
    • Would you book again with
    • yes
    • Comments about the service of
    • A littler frustrated that all paper work was in German but that aside, you guys were great and very responsive if we ever needed to check anything. Would be good if could get info in English too/be able to log in online to the English site. Also got stung by paying in Euros, probably my own error! Lesson learnt. Would book again with Sea Scsnner but perhaps the version to make it a little easier. Again, prob my own mistake but all turned out fine.

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