See customer review: MSC Virtuosa

    • Travel Month:
    • August 2023
    • Travel destination:
    • British Isles

    “Busy Booze Cruise; wish we had paid for Yacht Club to escape chaos.”

Questions about the MSC Virtuosa

    • How did you like your cabin number 10005?
    • 5 from 5
    • Your comment on cabin 10005:
    • Lovely cabin, couldn’t fault it.
      (would love a split bathroom like they have on Iona and the Disney cruise liners).
    • How would you rate the selection and quality of the food and beverages offered on the ship MSC Virtuosa?
    • 3 from 5
    • How did you like the entertainment program?
    • 3 from 5
    • How much did you like the sports facilities aboard the ship MSC Virtuosa?
    • 4 from 5
    • Would you recommend a cruise with the ship MSC Virtuosa to travelers with children?
    • 3 from 5
    • How do you rate the service in the bars and restaurants?
    • 2 from 5
    • What is your overall impression of the ship MSC Virtuosa?
    • 3 from 5
    • Would you like to note some more short remarks about the ship MSC Virtuosa?
    • Bar service was terrible, waited over an hour some times for drinks. Had to prove we had drinks package and couldn’t order for others in our party - one card should be enough when ordering for our party, not 4 or 6 cards needed each time. Treated differently in Yacht club - can order as many on one card, no questions asked!

Questions about the tour operator MSC Cruises

    • How well was the embarkation/disembarkation organized?
    • 3 from 5
    • How satisfied were you with the guest service on the ship?
    • 3 from 5
    • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
    • 3 from 5
    • How would you rate the cruise line's shore excursions in terms of quality and value for money?
    • 3 from 5
    • Would you travel again with MSC Cruises?
    • yes
    • Comments about MSC Cruises
    • Maybe but only in Yacht Club and there would have to be a super deal on to sway us.

Questions about seascanner.com

    • This was the first cruise that I booked over the internet:
    • yes
    • How satisfied are you with your travel agency seascanner.com?
    • 5 from 5
    • Would you recommend seascanner.com?
    • yes
    • Comments about the service of seascanner.com
    • A littler frustrated that all paper work was in German but that aside, you guys were great and very responsive if we ever needed to check anything. Would be good if could get info in English too/be able to log in online to the English site. Also got stung by paying in Euros, probably my own error! Lesson learnt. Would book again with Sea Scsnner but perhaps the Co.uk version to make it a little easier. Again, prob my own mistake but all turned out fine.