See customer review: MSC Virtuosa

    • Travel Month:
    • November/December 2023
    • Travel destination:
    • Dubai and Emirates

    “It was much worse than I expected”

Questions about the MSC Virtuosa

    • How did you like your cabin no. 10292?
    • 4 from 5
    • How do you rate the cuisine/the food and beverages offered on the MSC Virtuosa?
    • 4 from 5
    • How did you like the entertainment program?
    • 5 from 5
    • How do you rate the service in the restaurant, cabin and bars?
    • 3 from 5
    • Please give an overall rating of the ship MSC Virtuosa
    • 4 from 5
    • Would you like to note some short remarks about the MSC Virtuosa?
    • Service in the restaurant and bars were slow.

Questions about the tour operator MSC Cruises

    • How well was the embarkation organized?
    • 1 from 5
    • How satisfied were you with the tour operator guide on board?
    • 2 from 5
    • How do you rate the price/performance ratio of the offered shore excursions?
    • 3 from 5
    • Would you travel again with MSC Cruises?
    • yes
    • Comments about MSC Cruises
    • The embarkation was a disaster. We were supposed to get on board around 18.00, yet due to problems from MSC, we got on board only after 21.00. It was not organized at all! There were issues with Cruise cards, IT systems, orderings in bar.

Questions about

    • How satisfied were you with the handling of your booking by
    • 5 from 5
    • Would you book again with
    • yes
    • Comments about the service of
    • Very quick responses and helpful staff!

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