See customer review: MSC Fantasia
- Travel Month:
- April 2022
- Travel destination:
- Mediterranean
Questions about the MSC Fantasia
- How did you like your cabin number 12069?
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Fantasia?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Fantasia?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Fantasia?
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- yes
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- no
- Comments about the service of seascanner.com
- When I ordered in 2019. cruise with Seascanner, I was 100% satisfied. However, in 2020 booking with Seascanner was not so friendly. And I was especially disappointed in booking cruise 2022. Some of the email I received were arrogant. And everything was in Germany with the explanation that seascanner is a German company. I know that. But why is your website in English? And why is questionaire also in English ??? Your companies strategy has become very strange. Good by Seascanner.
Note seascanner.com:
We are sorry that you felt our E-Mails were arrogant. We actually do not write E-Mails in this way and we have checked our Mails and could not finde any sentence which sounds arrogant. As we have explained that we are a Travel Agency based in Germany and we are working together with MSC Cruises in Germany all Documents from the cruise line are in German Language. The information we have provided are in english. We wish you all the best.
We are sorry that you felt our E-Mails were arrogant. We actually do not write E-Mails in this way and we have checked our Mails and could not finde any sentence which sounds arrogant. As we have explained that we are a Travel Agency based in Germany and we are working together with MSC Cruises in Germany all Documents from the cruise line are in German Language. The information we have provided are in english. We wish you all the best.
More Feedback from our customers about this ship (click for details):
Cruise in one sentence:
- Excellent trip with some negatives
- Fantastic
- Excellent - interesting and Fun.
- perfetta
- Fantastic Cruise experience, beautiful ship with lovely personalities on board.
- Excellent
- Was a relaxing fantastic holiday
- Good itinerary with efficient operation all around
- Thumbs up ?. From start to finish
- Ist class service
Ship feedback:
Ship overall:
- Food was to a high standard with plenty of choice.
- molto bella
- Our fourth MSC cruise and will return again.
- We have been on the same cruise ship MSc Fantasia and hasn't changed at all . Really excellent
- This cruise wasn't good for us, from 3 packages wich I booked we didn't receive with out asking few times ? Beds linens weren't changed no one time! ☝️
- Nice crew, but too few to serv in the mainrestaurant. This made a lot of waiting and acctually a very stressful time for both guests and servicestaff.
- Staff were brilliant but sometimes overworked and hard to get served by them in bars and restaurants because they were so busy
- Overworked staff and the buffet a bit crazy at times. There could be more activities like table tennis and foosball for kids in the general areas, indoor pool area. Overall a great trip on a lovely ship.
- The food was perfect, I loved it. Especially in ZanziBar. The entertainmeny program was really nice but there was few easy-to-repair holes. However, everything was just great.
- I the food is very mediocre in the buffet. Stick to the main dining room or specialty restaurant.
Average total ship rating:
3.8 from 5