See customer review: MSC Fantasia



- Travel Month:
- April 2022
- Travel destination:
- Mediterranean
Questions about the MSC Fantasia
- How did you like your cabin number 12069?
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Fantasia?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Fantasia?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Fantasia?
Questions about the tour operator MSC Cruises
- How satisfied were you with the guest service on the ship?
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- yes
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- no
- Comments about the service of seascanner.com
- When I ordered in 2019. cruise with Seascanner, I was 100% satisfied. However, in 2020 booking with Seascanner was not so friendly. And I was especially disappointed in booking cruise 2022. Some of the email I received were arrogant. And everything was in Germany with the explanation that seascanner is a German company. I know that. But why is your website in English? And why is questionaire also in English ??? Your companies strategy has become very strange. Good by Seascanner.
Note seascanner.com:
We are sorry that you felt our E-Mails were arrogant. We actually do not write E-Mails in this way and we have checked our Mails and could not finde any sentence which sounds arrogant. As we have explained that we are a Travel Agency based in Germany and we are working together with MSC Cruises in Germany all Documents from the cruise line are in German Language. The information we have provided are in english. We wish you all the best.
We are sorry that you felt our E-Mails were arrogant. We actually do not write E-Mails in this way and we have checked our Mails and could not finde any sentence which sounds arrogant. As we have explained that we are a Travel Agency based in Germany and we are working together with MSC Cruises in Germany all Documents from the cruise line are in German Language. The information we have provided are in english. We wish you all the best.
More Feedback from our customers about this ship (click for details):
Cruise in one sentence:
Ship feedback:
- Drinks
- The pool deck.
- Piazza San Giorgio was is best place, excellent service and attentive staffs.
- Layout of the ship, the staff in bars, selection of entertainment
- It was a special atmosphere of frendliness, celebration and relaxing,
- Staff friendliness
- entertainment and facilities on ship
- Super
- Plenty of activities available and great variety to suit all tastes.
- tutto
Ship overall:
- Food was not very good, it was not tasty.
- The shows at the theatre were not good 4 evenings from 9. "Not Only Sand with Roberta Crespi-3.6.2025 and 2 evenings with Claudio de Negri were not interesting and boring.
- The ship in use about 17 years but stil cozy
- Food was to a high standard with plenty of choice.
- molto bella
- Our fourth MSC cruise and will return again.
- We have been on the same cruise ship MSc Fantasia and hasn't changed at all . Really excellent
- This cruise wasn't good for us, from 3 packages wich I booked we didn't receive with out asking few times ? Beds linens weren't changed no one time! ☝️
- Nice crew, but too few to serv in the mainrestaurant. This made a lot of waiting and acctually a very stressful time for both guests and servicestaff.
- Staff were brilliant but sometimes overworked and hard to get served by them in bars and restaurants because they were so busy
Average total ship rating:
3.8 from 5