See customer review: MSC Fantasia

“With an improved overall service, our experience could have been much better!”

- How did you like your cabin number 10153?
- Would you recommend stateroom 10153?
- no
- Your comment on cabin 10153:
- We checked in to a dirty cabin, with hair in the bathroom, dust in the bedroom and a dirty balcony which we could not enjoy the use of it. Cleaning and maintenance works need to be much improved.
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Fantasia?
- How did you like the entertainment program?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Fantasia?
- Would you recommend the ship MSC Fantasia?
- no
- What do you like the most aboard the ship MSC Fantasia?
- Staff friendliness

- How satisfied were you with the guest service on the ship?
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board
- Would you travel again with MSC Cruises?
- no
- Comments about MSC Cruises
- Disorganised check in which took us 3 hours+ to embark the ship.

- How satisfied are you with your travel agency seascanner.com?
- How was your experience when booking your cruise via our website?
- How did you feel about the personal service provided for your booking?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Thank you Seascanner team for always being very efficient and willing to help. This was our first booking with you and will definitely not be the last!