See customer review: MSC Fantasia
- Travel Month:
- May 2018
- Travel destination:
- Western Mediterranean
“Very Disappointing.”
Questions about the MSC Fantasia
- How did you like your cabin number 11070?
- Your comment on cabin 11070:
- extremely noisy day and night.
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Fantasia?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Fantasia?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Fantasia?
- Would you like to note some more short remarks about the ship MSC Fantasia?
- Most of the staff very unfriendly and not very helpful.The noise level in our cabin was unbearable for most of the trip.The staff of Fantasia could or would DO NOTHING about it.
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- no
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- no
- Comments about the service of seascanner.com
- Our cabin was changed from 9238 to 5055 and this was the main issue due to the noise levels every night resulting in no sleep. I WOULD LIKE TO KNOW WHO CHANGED THE CABIN AND WHY ???????????????????
Note seascanner.com:
We did not change the cabin and we have contacted our client already. The change of cabin was made by MSC Cruises. Please note the following information which is also shown on our Website: Cabin numbers are always confirmed by MSC under reserve. MSC reserves the right to change cabin numbers after booking.
We did not change the cabin and we have contacted our client already. The change of cabin was made by MSC Cruises. Please note the following information which is also shown on our Website: Cabin numbers are always confirmed by MSC under reserve. MSC reserves the right to change cabin numbers after booking.
More Feedback from our customers about this ship (click for details):
Cruise in one sentence:
- Excellent trip with some negatives
- Fantastic
- Excellent - interesting and Fun.
- perfetta
- Fantastic Cruise experience, beautiful ship with lovely personalities on board.
- Excellent
- Was a relaxing fantastic holiday
- Good itinerary with efficient operation all around
- Thumbs up ?. From start to finish
- Ist class service
Ship feedback:
Ship overall:
- Food was to a high standard with plenty of choice.
- molto bella
- Our fourth MSC cruise and will return again.
- We have been on the same cruise ship MSc Fantasia and hasn't changed at all . Really excellent
- This cruise wasn't good for us, from 3 packages wich I booked we didn't receive with out asking few times ? Beds linens weren't changed no one time! ☝️
- Nice crew, but too few to serv in the mainrestaurant. This made a lot of waiting and acctually a very stressful time for both guests and servicestaff.
- Staff were brilliant but sometimes overworked and hard to get served by them in bars and restaurants because they were so busy
- Overworked staff and the buffet a bit crazy at times. There could be more activities like table tennis and foosball for kids in the general areas, indoor pool area. Overall a great trip on a lovely ship.
- The food was perfect, I loved it. Especially in ZanziBar. The entertainmeny program was really nice but there was few easy-to-repair holes. However, everything was just great.
- I the food is very mediocre in the buffet. Stick to the main dining room or specialty restaurant.
Average total ship rating:
3.8 from 5