See customer review: MSC Sinfonia
- Travel Month:
- November/December 2022
- Travel destination:
- Orient
Questions about the MSC Sinfonia
- How did you like your cabin number 8058?
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Sinfonia?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Sinfonia?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Sinfonia?
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- no
- Comments about MSC Cruises
- We liked some things about the cruise but found others very disappointing. Generally the staff were excellent. The excursions were ok but much more could be done to help those who didn’t go on excursions explaining what else could be done in every port and organising a simple shuttle service to get them to the local town, beach or wherever
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- no
- Comments about the service of seascanner.com
- Ok you did tell us MSC would issue everything in German but as we had booked with you at least 3 times before we still think you would translate everything for us. But all we got was German! In desperation I phoned MSC direct and by return they emailed us the e-tickets in English. But we missed out on pre booking excursions etc etc. Probably 70% of the passengers were English speaking so with a little effort Seascanner could certainly have ensured we got everything in English. We will never use Seascanner again and will recommend to our friends to avoid booking through you.
Note seascanner.com:
We have contacted our guests.
We have contacted our guests.
More Feedback from our customers about this ship (click for details):
Ship overall:
- Staff went above and beyond to make our experience memorable
- Good food, also vegetarian friendly. Nice waiters in Galeone restaurant. Nice cleaning service
- Old run down ship. Poor internet connection. Our cabin toilet flush was not working for all 7 days. I had to call the cabin staff after every use of the toilet.
- Excellent small ship, service was amazing, entertainment program was excellent overall. Lack of choice in restaurant but we didn't go hungry.
- Food quality/selection can be better
- Buffet very busy at breakfast time. Great service in the dining room and bar. Great value
- I must say that the food was delicious and the staff amazing. Everyone was very nice and helpful. I would recommend it for all types of travelers (ie families with kids, friends, solos).
- Buffet restaurant very busy and difficult to find seating. All other restaurant areas were very good.
- The bar service was slow otherwise everything was fine.
- Muito tempo de espera nos bares para nós fornecerem as bebidas
Cruise in one sentence:
- Great experience, very enjoyable and relaxing.
- Very satisfying, although old and small ship, the experience was quite good
- Very good value for the money
- Excelent
- Very interesting experience - generally great time untill hundreds of Italians boarded the ship in Bari
- Old run down ship.
- Lovely ship, great route and his option for our first cruise.
- Friendly, efficient, busy, crowded
- old ship won't do it again
- It was perfect! we loved it!
Average total ship rating:
3.4 from 5