See customer review: MSC Seaview
- Travel Month:
- July/August 2021
- Travel destination:
- Baltic Sea
“Hell. All excursions sold out so had to stay on board. Also beware: Aureau Spa mostly closed, only 1 sauna open. Evening shows also all sold out.”
Questions about the MSC Seaview
- How did you like your cabin number 13068?
- Your comment on cabin 13068:
- Cabin was ok but bathroom was not cleaned and there were items left from previous guests.
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Seaview?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Seaview?
- Would you recommend a cruise with the ship MSC Seaview to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Seaview?
- Would you like to note some more short remarks about the ship MSC Seaview?
- It was horrible. No excursions so stuck on the ship. Evening shows sold out. Aurea spa mostly closed and no more bookings possible for treatments. So you are stuck on the ship and there is nothing to do! Bathroom not cleaned and this during a pandemic.
Questions about the tour operator MSC Cruises
- How satisfied were you with the guest service on the ship?
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- no
- Comments about MSC Cruises
- All cruise lines offer at least free water with dinner. Not MSC.
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- no
- Comments about the service of seascanner.com
- They don’t answer emails. I probably won’t book again. The 50 eur pp shipboard credit was not given.
Note seascanner.com:
We are sorry to hear that you won't book with us again. As we can see we answered to your Mails. Due to our short term work it was not possible to answer within 24 hours. Regarding the 50 Euros Shipboard credit we have informed you before the final booking that The Voyagers Selection discount including the Shipboard Credit is not combinable with the reserved special fare.So MSC Cruises does not grant the on board credit.
We are sorry to hear that you won't book with us again. As we can see we answered to your Mails. Due to our short term work it was not possible to answer within 24 hours. Regarding the 50 Euros Shipboard credit we have informed you before the final booking that The Voyagers Selection discount including the Shipboard Credit is not combinable with the reserved special fare.So MSC Cruises does not grant the on board credit.
More Feedback from our customers about this ship (click for details):
Cruise in one sentence:
- amazing experience
- Nice trip on a professional boat.
- Enjoyable and fun
- Excellent value for money.
- This was our second time on the ship and we noticed lower levels of service and quality this time round. Our cabin was very tired looking, stained sofa, rust in bathroom, dirty balcony and scruffy well worn bed linen (holes in pillow case). The bar and restaurant service was terrible....
- I expected much more
- Very good ship and cruise. Swimming pools are very small for so much people and not good for childrens. Only on adventure park there is a small for childrens
- Very Good
- SUPER
- Good
Ship feedback:
Ship overall:
- Beautiful modern looking ship.
- Overall staff looked like they had not been trained properly. We were given completely incorrect information about the excursion we booked to Rome. In addition many drinks were not available, we were told by a staff member that they were awaiting a big delivery.
- small pools, in theatre if you have children with trolley is not suitable to have them with you
- More friendly to celiac add a celiac corner on buffet restaurants in order to be treated the same way like other passengers.
- Alll fine
- A beautiful ship, but problematic in communication. To get to the food outlets you had to use only the rear elevators, which were much busier as a result.
- Would never travel with MSC again
- Have been on seaview before and felt this time not as good , never got my bottle of bubbly and strawberry even though I asked but was on cruise in may and didn't receive them either
- Very slow service in all areas
- Looks nice but poorly managed.
Average total ship rating:
3.8 from 5
Yes, please.