See customer review: Costa Serena

“One week we have been treated as we were the most important persons on the cruise. ”

- How did you like your cabin number 8380?
- Your comment on cabin 8380:
- Very nice and clean. Very good service. Regards to David, he really learned immediately our daily rutine and served us accordingly. We were surprised that nights were so quiet although people were up amusing themselves long after we had gone to bed.
- How would you rate the selection and quality of the food and beverages offered on the ship Costa Serena?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship Costa Serena?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Costa Serena?
- Would you like to note some more short remarks about the ship Costa Serena?
- We had no children with us, but if we had, we would have been worried in the theatre. The sound was extremely loud and I could not see any kind of hearing protectors but many small children in the audience.

- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with Costa Cruises?
- yes
- Comments about Costa Cruises
- Well organised. At least in English the information was excellent. You just could not miss it you got it from so many sources

- This was the first cruise that I booked over the internet:
- yes
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- The booking was made very easy to do. If I had any questions the answer came immediately. Payments were immediately noted and confirmed. I appreciated the reminder i got telling me that it was time to make the final payment.