See customer review: MSC Seaside




- Travel Month:
- December 2017/January 2018
- Travel destination:
- Western Caribbean
Questions about the MSC Seaside
- How did you like your cabin number 14161?
- Your comment on cabin 14161:
- shower dispenser was reported broken on day 1 but never fixed during the duration of the cruise. so was the sliding doors.
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Seaside?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Seaside?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Seaside?
- Would you like to note some more short remarks about the ship MSC Seaside?
- undertrained under resourced staff. rude italian staff especually at guest relations. postion of entertainment next to guest relations made it impossible to communicate due to high noise level
Questions about the tour operator MSC Cruises
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- no
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- no
- Comments about the service of seascanner.com
- unhelpful
Note seascanner.com:
we do not understand, why our service is unhelpful because you gave a an 1 with the question: How satisfied were you with the processing of your booking by kreuzfahrtberater.de
we do not understand, why our service is unhelpful because you gave a an 1 with the question: How satisfied were you with the processing of your booking by kreuzfahrtberater.de
More Feedback from our customers about this ship (click for details):
Cruise in one sentence:
Ship feedback:
Ship overall:
- The ship is getting older, it has to be renovated. The seats are old at the sea lounge bar. The night club open air area smells so bad (smell toilet) Complimentary dining restaurant waiter does not look after us. But the assistant Yvon worked very well thank you to her.
- restaurant (especially the service man Awarkhan),bars service was great(1) cabin service was really max number 4 due to lack of cleaning and care
- For my first dinner I got a table of 8, being alone, quite awkward. Nobody showed up, staff laughing... I didn't go back. The buffets were wonderful !!! I loved the people at the bar on deck 8 at Market place. There I could finally order some drinks....
- Sun beads are hard to find at sea day, bowling was broken for some time, but it was fixed and we got to play, zip-line could be closed due to weater or training, ask before going. Other then that 10/10 experience.
- Not great
- Not the best cruise experience
- Very low quality of food in the buffet
- The cruise was just great and nothing to complaint about.
- Too slow!!!
Average total ship rating:
3.8 from 5