See customer review: MSC Splendida

“It's a wonderful trip with interesting shore stopping, but relatively low quality of the ship itself and cruise service, not recommended unless with a Yacht Club room”

- How did you like your cabin number 8248?
- Your comment on cabin 8248:
- - the room is extremely roomy
  - as it's located in AFT, noise can be hear from the rudder
  - as it's about AFT lounge, noise can be hear if there is event held.
  - lots of water can be flew out from the toilet when there is wave in the sea makes the ship not steady.
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Splendida?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Splendida?
- Would you recommend a cruise with the ship MSC Splendida to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Splendida?
- Would you like to note some more short remarks about the ship MSC Splendida?
- - restaurant of choice is very limited (only main dinning room, and buffet area with 1 plus restaurant, the rest are limited to Yacht Club
  -not even tape water provided in the main dinning, EVERY kind of drinks require additional charge.
  - Sauna require additional charge
  - lots of space in the ship are limited to Yacht Club member

- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- no
- Comments about MSC Cruises
- - MSC change embarkation terminal in nearly every port without notice passenger, it makes personal arrangement nearly impossible, e.g. car rental.
  - Most of the terminal MSC choose are low in quality, e.g. QEII in Southampton where the most far away from city; Hafencity in Hamburg is just a temporary once using container as port service building.
  - Luggage handling in Genoa is hilarious, MSC mixed my luggage (in White tag) with other group of luggage (in Pink tag), and no support of find it at all, where lost at least an hour for that.
  - accidentally mixed my english speaking shore excursions with dutch speaking group
  - very poor English support, most of the English tour required to share guide with other language.

- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- - Good and responsive agency
  - reasonable price
  - lots of choice
  - informative website