See customer review: Diamond Princess 

    • Travel Month:
    • December 2012/January 2013
    • Travel destination:
    • New Zealand

    “The cruise was well organised and thoroughly relaxing and entertaining all at the same time.”

Questions about the Diamond Princess

    • How did you like your cabin no. E401?
    • 4 from 5
    • Your comment about your cabin?
    • The cabin suited our needs perfectly.
    • How do you rate the cuisine/the food and beverages offered on the Diamond Princess?
    • 4 from 5
    • How did you like the entertainment program?
    • 4 from 5
    • Your rating of sports, fitness and wellness on board the Diamond Princess:
    • 4 from 5
    • If you traveled with children: Was the cruise child-friendly?
    • 4 from 5
    • How do you rate the service in the restaurant, cabin and bars?
    • 4 from 5
    • Please give an overall rating of the ship Diamond Princess
    • 4 from 5
    • Would you like to note some short remarks about the Diamond Princess?
    • The feature restaurants were a little disappointing in choice options, but that may have been that we have been previously spoilt for choice on another cruise. The children's club looked after our son extremely well, but it would be good to have a choice to leave the child with the staff during lunch ( they escort them to the pizza servers for example) and or dinner to really be able to escape as per their motto. It seemed that no sooner than you dropped them off that you needed to be back to collect them to allow the staff to have a break. It would be good to see princess cruises adjust their staffingto accommodate this.

Questions about the tour operator Princess Cruises

    • How well was the embarkation organized?
    • 5 from 5
    • How satisfied were you with the tour operator guide on board?
    • 5 from 5
    • How do you rate the extra expenses on board (1=very affordable, 5=very high)
    • 4 from 5
    • How do you rate the price/performance ratio of the offered shore excursions?
    • 2 from 5
    • Would you travel again with Princess Cruises?
    • yes
    • Comments about Princess Cruises
    • The prices of the tours provided on board were expensive. For example we arranged our own tour with a local operator in Tauranga and it came in $300.00 cheaper.

Questions about

    • This was the first cruise that I booked over the Internet
    • yes
    • How satisfied were you with the handling of your booking by
    • 5 from 5
    • Would you book again with
    • yes
    • Comments about the service of
    • Thank you Seascanner for following up with us during the course of the booking as well as after the cruise. You dedication to customer service well exceeded our expectations.

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