See customer review: Queen Mary 2

“Wonderful ship. Poor service and admin”

- How did you like your cabin number 3002?
- Would you recommend stateroom 3002?
- yes
- Your comment on cabin 3002:
- Very spacious for a single traveller
- How would you rate the selection and quality of the food and beverages offered on the ship Queen Mary 2?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship Queen Mary 2?
- How would you rate the wellness area on board?
- Would you recommend a cruise with the ship Queen Mary 2 to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Queen Mary 2?
- Would you recommend the ship Queen Mary 2?
- yes
- What do you like the most aboard the ship Queen Mary 2?
- The stability.
- Would you like to note some more short remarks about the ship Queen Mary 2?
- Beautiful decor. Pursers office was badly manned. Eight desks but never more than 5 on duty. Big queues. My bags were not delivered to my cabin. Just left outside lift. Nobody came to help when I phoned. Verandah restaurant very expensive with very rude wine waiter and steaks badly cooked. Bridge was well run. Some of the entertainment was very amateurish. Some was very good. Lectures were interesting. Exercise classes very good.

- How satisfied were you with the guest service on the ship?
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with Cunard Line?
- no

- How satisfied are you with your travel agency seascanner.com?
- How was your experience when booking your cruise via our website?
- How did you feel about the personal service provided for your booking?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Very helpful and user friendly.