Review Queen Mary 2 : Wonderful ship. Poor service and admin
Ship
Reviews
Deck plan
Position
Su
Susan F.
Outside | Cabin 3002
March/April 2026
Overall impression of your cruise
How would you describe your cruise with the ship Queen Mary 2 in one sentence?Wonderful ship. Poor service and admin
Questions about the Queen Mary 2
How did you like your cabin number 3002?
Would you recommend stateroom 3002?Yes
Your comment on cabin 3002:Very spacious for a single traveller
How would you rate the selection and quality of the food and beverages offered on the ship Queen Mary 2?
How did you like the entertainment program?
How much did you like the sports facilities aboard the ship Queen Mary 2?
How would you rate the wellness area on board?
Would you recommend a cruise with the ship Queen Mary 2 to travelers with children?
How do you rate the service in the bars and restaurants?
What is your overall impression of the ship Queen Mary 2?
Would you recommend the ship Queen Mary 2?Yes
What do you like the most aboard the ship Queen Mary 2?The stability.
Would you like to note some more short remarks about the ship Queen Mary 2?Beautiful decor. Pursers office was badly manned. Eight desks but never more than 5 on duty. Big queues. My bags were not delivered to my cabin. Just left outside lift. Nobody came to help when I phoned. Verandah restaurant very expensive with very rude wine waiter and steaks badly cooked. Bridge was well run. Some of the entertainment was very amateurish. Some was very good. Lectures were interesting. Exercise classes very good.
Questions about Cunard Line
How satisfied were you with the guest service on the ship?
How well was the embarkation/disembarkation organized?
How would you rate the extra expenses on board
How would you rate the cruise line's shore excursions in terms of quality and value for money?
Would you travel again with Cunard Line?No
Questions about seascanner.com
How satisfied are you with your travel agency seascanner.com?
How was your experience when booking your cruise via our website?
How did you feel about the personal service provided for your booking?
Would you recommend seascanner.com?Yes
Comments about the service of seascanner.comVery helpful and user friendly.
