See customer review: MSC World Europa
- Travel Month:
- March/April 2026
- Travel destination:
- Western Mediterranean
“With some unaspected important noisy problems”
- How did you like your cabin number 11529?
- Would you recommend stateroom 11529?
- no
- Your comment on cabin 11529:
- Horrible, During the cruise, my daughter and I suffered from severe sleep deprivation due to extreme noise and vibrations coming from the adjacent staff service area (luggage handling).
- How would you rate the selection and quality of the food and beverages offered on the ship MSC World Europa?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC World Europa?
- How would you rate the wellness area on board?
- Would you recommend a cruise with the ship MSC World Europa to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC World Europa?
- Would you recommend the ship MSC World Europa?
- yes
- What do you like the most aboard the ship MSC World Europa?
- Ship design
- Would you like to note some more short remarks about the ship MSC World Europa?
- Regarding my report on board:
I promptly reported the issue to the Reception Desk. I spoke with the manager, Giada, who, despite being polite, repeatedly refused my request for a formal complaint protocol number. After consulting with her Superior/Director, she informed me that "MSC Cruises does not provide protocol numbers to passengers"
- How satisfied were you with the guest service on the ship?
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- yes
- How satisfied are you with your travel agency seascanner.com?
- How was your experience when booking your cruise via our website?
- How did you feel about the personal service provided for your booking?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- I will appreciate if you reply faster to my email, sometimes you need more days (2-3) and I think for a kind of business like Cruises the standard reply is as soon as possible, US travel agencies have top standards , Msc cruise reservation documents all in German is not easy to manage and is stressful, I hope other ship cruise companies are better than Msc giving chance to choose the language
Questions about the MSC World Europa
Questions about MSC Cruises
Questions about seascanner.com
Note seascanner.com:
Thank you for your feedback. We checked the E-Mails and we answered within 24 Hours due to the fact that we do not work 24 Hours. We inform all our clients that all Information from MSC Cruises will be in German and of course we assist you if you need help.
Thank you for your feedback. We checked the E-Mails and we answered within 24 Hours due to the fact that we do not work 24 Hours. We inform all our clients that all Information from MSC Cruises will be in German and of course we assist you if you need help.
More Feedback from our customers about this ship (click for details):
Ship overall:
- Second time on World Europa and it never stops to amaze me with the shear scale of the engineering.
- Amadeous who worked in the juice bar and masters was an excellent server. Extremely friendly and provided fast seevice
- bad free coffee
- Mediocre beverage service due to mundane staff in bar venues; limited fountains available for free drinking water; reception/guest services area; no continuous walking track available on upper ship deck
- Lifts Food Water
- lots of people but no waiting on elevatiors and food
- mSC could invest in better shows. Patricia and MB shows were great however the magician show and the others were quite simple and outdated.
- Serviced is key and we were impressed.
- The decision to eliminate plastic water bottles on MSC World Europa is understandable, but the current setup does not meet the needs of more than 6,300 passengers. With only two water refill locations on Decks 18 and 6, guests must walk long distances or wait in queues simply to get drinking water....
Cruise in one sentence:
- Stress free and breathtaking
- Very enjoyable in all aspects. Fantastic cruise ship
- good
- Amazing and comfortable ship, not so overcrowded as thought it will be.
- Huge ship brings crowds but nevertheless well managed
- Over crowded, less staff. No drinking water and unhealthy food. Tasteless food.
- Huge ship with average service
- Zero problems, everything handled perfectly.
- super
Ship feedback:
- So modern spacious and clean.
- Food. Staff. Drinks. Entertainment all excellent.
- entertainment program
- Clean and luxuriuos feel
- Various bar alternatives; excellent service in complimentary restaurants; tea room; many hot tubs
- None
- Kids facilities
- Promenade and aft section decks were lovely. Really like that design. Nice to sit out at.
- design, no crowds etc
Average total ship rating:
4.2 from 5
Yes, please.