See customer review: AIDAluna



- Travel Month:
- February 2026
- Travel destination:
- Canary Islands
“Great staff, food and service.”
- How did you like your cabin number 7368?

- Would you recommend stateroom 7368?
- yes
- Your comment on cabin 7368:
- Spacious for an internal room, good storage, comfy bed and a decent en suite.
- How would you rate the selection and quality of the food and beverages offered on the ship AIDAluna?

- How did you like the entertainment program?

- How much did you like the sports facilities aboard the ship AIDAluna?

- How would you rate the wellness area on board?

- Would you recommend a cruise with the ship AIDAluna to travelers with children?

- How do you rate the service in the bars and restaurants?

- What is your overall impression of the ship AIDAluna?

- Would you recommend the ship AIDAluna?
- yes
- What do you like the most aboard the ship AIDAluna?
- Great choice of food and great service by the staff.
- Would you like to note some more short remarks about the ship AIDAluna?
- It’s aimed at Germans. Everything is in German! Although the staff soeak English, nothing else was in English or Spanish - ever - unless it was a safety announcement.
Despite speaking to 2 different staff regarding the spa, both failed to mention it’s mandatory to be naked in the sauna and shower areas - absolutely shocking and not appropriate in this day and age. We were shocked beyond belief.
- How satisfied were you with the guest service on the ship?

- How well was the embarkation/disembarkation organized?

- How would you rate the extra expenses on board

- Would you travel again with AIDA Cruises?
- yes
- How satisfied are you with your travel agency seascanner.com?

- How was your experience when booking your cruise via our website?

- How did you feel about the personal service provided for your booking?

- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Very good. It needs to be pointed out that everything on the ship is in German, from food labels, to daily orders, to entertainment. Unfortunately this ruined our experience somewhat. We’d have expected some English or even Spanish bearing in mind embarkation was in Gran Canaria and we toured around the canaries!
