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Review AIDAluna : Great staff, food and service.

90 %
90 % of our customers would recommend the AIDAluna
Customer Rating
AIDAluna
4.0
173 Reviews
Ship
Reviews
Deck plan
Position
Am
Amanda Helen S.
Inside | Cabin 7368
February 2026
4.0
Overall impression of your cruise
How would you describe your cruise with the ship AIDAluna in one sentence?Great staff, food and service.
Questions about the AIDAluna
How did you like your cabin number 7368?
5.0
Would you recommend stateroom 7368?Yes
Your comment on cabin 7368:Spacious for an internal room, good storage, comfy bed and a decent en suite.
How would you rate the selection and quality of the food and beverages offered on the ship AIDAluna?
5.0
How did you like the entertainment program?
4.0
How much did you like the sports facilities aboard the ship AIDAluna?
4.0
How would you rate the wellness area on board?
2.0
Would you recommend a cruise with the ship AIDAluna to travelers with children?
3.0
How do you rate the service in the bars and restaurants?
5.0
What is your overall impression of the ship AIDAluna?
4.0
Would you recommend the ship AIDAluna?Yes
What do you like the most aboard the ship AIDAluna?Great choice of food and great service by the staff.
Would you like to note some more short remarks about the ship AIDAluna?It’s aimed at Germans. Everything is in German! Although the staff soeak English, nothing else was in English or Spanish - ever - unless it was a safety announcement. Despite speaking to 2 different staff regarding the spa, both failed to mention it’s mandatory to be naked in the sauna and shower areas - absolutely shocking and not appropriate in this day and age. We were shocked beyond belief.
Questions about AIDA Cruises
How satisfied were you with the guest service on the ship?
4.0
How well was the embarkation/disembarkation organized?
3.0
How would you rate the extra expenses on board
3.0
Would you travel again with AIDA Cruises?Yes
Questions about seascanner.com
How satisfied are you with your travel agency seascanner.com?
4.0
How was your experience when booking your cruise via our website?
4.0
How did you feel about the personal service provided for your booking?
4.0
Would you recommend seascanner.com?Yes
Comments about the service of seascanner.comVery good. It needs to be pointed out that everything on the ship is in German, from food labels, to daily orders, to entertainment. Unfortunately this ruined our experience somewhat. We’d have expected some English or even Spanish bearing in mind embarkation was in Gran Canaria and we toured around the canaries!

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