See customer review: Costa Smeralda

“ The worst cruise I have ever participated in, I dreamed that it would end as soon as possible”

- How did you like your cabin number 5083?
- Your comment on cabin 5083:
- My cabin was located under the theater where DISCOS were held. The noise, bass and vibration were unbearable. And so until 2 am. I ordered a change of cabin, I was given a slightly better one, but the disco woke me up twice there.
- How would you rate the selection and quality of the food and beverages offered on the ship Costa Smeralda?
- How did you like the entertainment program?
- What is your overall impression of the ship Costa Smeralda?
- Would you like to note some more short remarks about the ship Costa Smeralda?
- The ship is incorrectly constructed. In the theater and colosseum, you can't see what's happening on stage from many places.
  The food in the a la carte restaurant was terrible and therefore it was empty throughout the cruise. The buffet restaurant was poorly organized, you had to wait 15-20 minutes in queues to get your meal.

- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- Would you travel again with Costa Cruises?
- no
- Comments about Costa Cruises
- Cheap is cheap, but the quality of the offer should not be reduced at the expense of customers. Let Costa send his people on competition cruises and let them see what it should look like. The ship should undergo a thorough reconstruction and design errors should be eliminated.