See customer review: Costa Smeralda




- Travel Month:
- June 2023
- Travel destination:
- Western Mediterranean
“Overall a satisfactory experience, but could have been better with few small changes, as suggested below”
Questions about the Costa Smeralda
- How did you like your cabin number 14221?
- Your comment on cabin 14221:
- Overall a very well planned cabin with sufficient spaces and storage. Bathroom Shower Curtain should be inside or shower glass should not be visible from room.
- How would you rate the selection and quality of the food and beverages offered on the ship Costa Smeralda?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship Costa Smeralda?
- Would you recommend a cruise with the ship Costa Smeralda to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Costa Smeralda?
- Would you like to note some more short remarks about the ship Costa Smeralda?
- Food timing should be extended.
Supper should be introduced.
The seating for enterainment programme is very poor: Poor visibility with lots of pillars obstructing the view in Colloseo theatre, limiting the place. The seating space is not commensurate with the passenger capacity and people always occupying/reserving space 1 hour in advance.
Water slides timing should be extended to allow people to enjoy it after excursion, as its always a long queue.
Photography locations should be improved. External photo location time should be displayed in advance. Internal location background, arrangement should be improved.
Questions about the tour operator Costa Cruises
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with Costa Cruises?
- yes
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- This was my 4th booking from Seascanner. Very happy with the services. Extremely well trained staff, and quick support and turnaround time.
The payment to cruise will be from Seascanner like I did it earlier for MSC bookings. Its a hassel to go to another website of Costa and pay.
The 10Euro voucher given in 2019 validity should have been extended due to covid Force Majeure. It was not allowed in my current booking.
Overall happy with the services & response time of seascanner and will continue to book in future.