“below expectations”

Questions about the Costa Smeralda

• • How did you like your cabin number Guarantee stateroom?
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• • Your comment on cabin Guarantee stateroom:
  • small
• • How would you rate the selection and quality of the food and beverages offered on the ship Costa Smeralda?
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• • How did you like the entertainment program?
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• • How do you rate the service in the bars and restaurants?
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• • Would you like to note some more short remarks about the ship Costa Smeralda?
  • We have taken several cruises with Costa, all before the pandemic, this one on the ship which is the flagship at least so we were told, did not completely satisfy us, as we have nothing to complain about the staff, the cleanliness, on the food, but let me say that for us the cruise must be poetry with sparkling environments with theaters worthy of the name, instead of a theater as it should be we found 2 poor theaters and especially the absolutely undersized coliseum where if you didn't arrive at least twenty minutes earlier, thinking of seeing the show adequately was utopia, let alone the restaurant in which it seemed to be seated in any McDonald's where there was no tablecloth on the tables and the menu through the QR (to me one once viewed for dinner it always gave me the one from the first day of the cruise) they gave us the menu on an A4 sheet, one for only 2 people (incredible) there was no gala evening, the ship was beautiful ori probably designed for the summer with swimming pools etc on the top floors but inefficient in winter, I attended 2 free internships, one on metabolism and one on face powder to find out that the first was used to sell orthotics (I don't know what it has to do with metabolism ) the other to sell beauty products, years ago the cabin was arranged several times a day this time only in the morning, too small cabins

Questions about the tour operator Costa Cruises

• • How well was the embarkation/disembarkation organized?
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• • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
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• • How would you rate the cruise line's shore excursions in terms of quality and value for money?
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• • Would you travel again with Costa Cruises?
  • yes
• • Comments about Costa Cruises
  • the ship did not satisfy me

Questions about seascanner.com

• • This was the first cruise that I booked over the internet:
  • no
• • How satisfied are you with your travel agency seascanner.com?
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• • Would you recommend seascanner.com?
  • yes
• • Comments about the service of seascanner.com
  • very good