See customer review: MSC Fantasia

“Bittersweet…’sweet’ excellent cuisine, shows and crew but ‘bitter’ frozen indoor pool and a terribly noisy cabin”

- How did you like your cabin number 8249?
- Your comment on cabin 8249:
- There is a lot of noise and tremors from the ship's engines most of the time of sailing
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Fantasia?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Fantasia?
- Would you recommend a cruise with the ship MSC Fantasia to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Fantasia?
- Would you like to note some more short remarks about the ship MSC Fantasia?
- Indoor pool heaters were not working. The water was extremely cold and it was not at the 27-28 degrees that the sign showed.
  
  The lounge area of the spa was crowded and it was not possible to lie down. The thermal area did not work, only the saunas and showers.
  
  There were school groups on the ship and many went all the time without wearing a mask, they did not respect social distance or the limitations in the elevators. None of the crew said anything to them. They roamed at their free will.

- How well was the embarkation/disembarkation organized?
- Would you travel again with MSC Cruises?
- yes
- Comments about MSC Cruises
- MSC is always MSC. Excellent food, nice shows, nice ship...but...always buts. And if you complain they literally add you to the blacklist in their computer system instead of listening to improve.