“Poor organization (especially in the Excursions department) and too crowded ship for the pandemic period”

Questions about the MSC Seashore

• • How did you like your cabin number 12115?
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• • Your comment on cabin 12115:
  • The vessel is new, the cabin is spacious, the cleaning is done on time
• • How would you rate the selection and quality of the food and beverages offered on the ship MSC Seashore?
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• • How did you like the entertainment program?
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• • How much did you like the sports facilities aboard the ship MSC Seashore?
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• • How do you rate the service in the bars and restaurants?
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• • What is your overall impression of the ship MSC Seashore?
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• • Would you like to note some more short remarks about the ship MSC Seashore?
  • Huge queues for any request, the MSC for Me application is more confusing, we added some costs that didn't exist and after 2 hours of standing in line we found out that they are "exercises"! Group excursions - only bans - as if we were kindergarten children! In the conditions in which some tourists kept breaking these rules, I consider that they were imposed unnecessarily on others. Very crowded in elevators, buffet, swimming pools!

Questions about the tour operator MSC Cruises

• • How well was the embarkation/disembarkation organized?
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• • How satisfied were you with the guest service on the ship?
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• • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
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• • How would you rate the cruise line's shore excursions in terms of quality and value for money?
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• • Would you travel again with MSC Cruises?
  • no

Questions about seascanner.com

• • How satisfied are you with your travel agency seascanner.com?
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• • Would you recommend seascanner.com?
  • yes
• • Comments about the service of seascanner.com
  • Although I wrote 3 times to find out exactly the possible time for boarding I did not receive any answer - we went from Milan to Genoa by train, waiting for an answer from the seascanner the train tickets were sold-out! We had to book tickets to another train, slower and less convenient as a schedule.