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Review MSC Seashore : Poor organization (especially in the Excursions department) …

67 %
67 % of our customers would recommend the MSC Seashore
Customer Rating
MSC Seashore
4.0
35 Reviews
Ship
Reviews
Deck plan
Position
Anonymous
Balcony | Cabin 12115
August 2021
3.0
Overall impression of your cruise
How would you describe your cruise with the ship MSC Seashore in one sentence?Poor organization (especially in the Excursions department) and too crowded ship for the pandemic period
Questions about the MSC Seashore
How did you like your cabin number 12115?
5.0
Your comment on cabin 12115:The vessel is new, the cabin is spacious, the cleaning is done on time
How would you rate the selection and quality of the food and beverages offered on the ship MSC Seashore?
4.0
How did you like the entertainment program?
3.0
How much did you like the sports facilities aboard the ship MSC Seashore?
2.0
How do you rate the service in the bars and restaurants?
4.0
What is your overall impression of the ship MSC Seashore?
3.0
Would you like to note some more short remarks about the ship MSC Seashore?Huge queues for any request, the MSC for Me application is more confusing, we added some costs that didn't exist and after 2 hours of standing in line we found out that they are "exercises"! Group excursions - only bans - as if we were kindergarten children! In the conditions in which some tourists kept breaking these rules, I consider that they were imposed unnecessarily on others. Very crowded in elevators, buffet, swimming pools!
Questions about MSC Cruises
How satisfied were you with the guest service on the ship?
3.0
How well was the embarkation/disembarkation organized?
4.0
How would you rate the extra expenses on board
3.0
How would you rate the cruise line's shore excursions in terms of quality and value for money?
1.0
Would you travel again with MSC Cruises?No
Questions about seascanner.com
How satisfied are you with your travel agency seascanner.com?
4.0
Would you recommend seascanner.com?Yes
Comments about the service of seascanner.comAlthough I wrote 3 times to find out exactly the possible time for boarding I did not receive any answer - we went from Milan to Genoa by train, waiting for an answer from the seascanner the train tickets were sold-out! We had to book tickets to another train, slower and less convenient as a schedule.

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