“Relaxing and fun cruise, with an attentive and professional crew.”

Questions about the Jewel of the Seas

• • How did you like your cabin number 3508?
  • 
• • Your comment on cabin 3508:
  • Very spacious , and well located, far from noise.
• • How would you rate the selection and quality of the food and beverages offered on the ship Jewel of the Seas?
  • 
• • How did you like the entertainment program?
  • 
• • How much did you like the sports facilities aboard the ship Jewel of the Seas?
  • 
• • How do you rate the service in the bars and restaurants?
  • 
• • What is your overall impression of the ship Jewel of the Seas?
  • 

Questions about the tour operator Royal Caribbean

• • How satisfied were you with the guest service on the ship?
  • 
• • How well was the embarkation/disembarkation organized?
  • 
• • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
  • 
• • How would you rate the cruise line's shore excursions in terms of quality and value for money?
  • 
• • Would you travel again with Royal Caribbean?
  • yes
• • Comments about Royal Caribbean
  • Positives:
    
    - Crew was very kind and attentive.
    - Service was excellent
    
    Negatives:
    
    Times of embarkation did not match with the times specified in the latest eticket, at one time in one of the ports we found out that we just arrived last minute, thinking that the embarkation time, would be in a couple of hours.

Questions about seascanner.com

• • This was the first cruise that I booked over the internet:
  • yes
• • How satisfied are you with your travel agency seascanner.com?
  • 
• • Would you recommend seascanner.com?
  • yes
• • Comments about the service of seascanner.com
  • I appreciate the service from seascanner ,overall it was very good.
    
    What I liked the most:
    
    - Dedicated Tab in the website to see latest best prices and promotions.
    
    - Prices that are quite reasonable, way better than Royal Caribbean itself.
    
    - Received detailed updates via email , of itinerary changes and times.
    
    These were the minor details that I disliked:
    
    - Upon arriving to room, I received a welcome letter from RC/Seascanner in German, and not in English. (I understand that you are a German website, however since you offer an English version, perhaps RC should be better informed that I am an English speaking Customer.)
    
    - CC details had to be inserted in a form , and not trough a payment gateway, I was a bit apprehensive at first, but then I saw that the payment page was SSL secured, and I proceeded with the payment.