See customer review: MSC Poesia



- Travel Month:
- July 2019
- Travel destination:
- Norwegian Fjords
“Great service great food and lots of fun”
- How did you like your cabin number 12171?

- How would you rate the selection and quality of the food and beverages offered on the ship MSC Poesia?

- How did you like the entertainment program?

- How much did you like the sports facilities aboard the ship MSC Poesia?

- Would you recommend a cruise with the ship MSC Poesia to travelers with children?

- How do you rate the service in the bars and restaurants?

- What is your overall impression of the ship MSC Poesia?

- Would you like to note some more short remarks about the ship MSC Poesia?
- The wifi package is not that good. Signal is not strong enough. No value for money. The rest was perfect
- How satisfied were you with the guest service on the ship?

- How well was the embarkation/disembarkation organized?

- How would you rate the extra expenses on board

- How would you rate the cruise line's shore excursions in terms of quality and value for money?

- Would you travel again with MSC Cruises?
- yes
- This was the first cruise that I booked over the internet:
- yes
- How satisfied are you with your travel agency seascanner.com?

- Comments about the service of seascanner.com
- I would book with them only if i would be able to book in English. Unfortunately i had receive help from German speakers to make the reservation
Questions about the MSC Poesia
Questions about MSC Cruises
Questions about seascanner.com
Note seascanner.com:
Since the terms of payment have been changed by MSC Cruises for the German Market it is not possible to get the invoice and payment details in english after we have booked your cruise. This is a decision by MSC Cruises and we have no influence on it.
Since the terms of payment have been changed by MSC Cruises for the German Market it is not possible to get the invoice and payment details in english after we have booked your cruise. This is a decision by MSC Cruises and we have no influence on it.
More Feedback from our customers about this ship (click for details):
Ship overall:
- Yes, most bars did not provide a receipt when ordering drinks so we were over charged on several occasions and had to continually go to guest services which interrupted our enjoyment of our cruise. Also guest services were contradicting what the bar menu states, a lack of communication between them
- Even though I was with my husband and had €100 credit, they charged my husband €67 as they told me that the credit was on my account and not on cabin
- Maintained pretty good for its age
- Many of the glasses and tableware were dirty or stained.
- Big drop in service after 10 days, when the ship came to Genoa
- Food not great at times but that was personal to me as I cannot eat meat with any sign of red on it
- Only slight downside, we paid for a meal in their special restaurant but did not discover until onboard that the only speciality was Sushi, not to our liking, but that's a personal choice
- Excelent
- Great
- Good ship for short vacation
Cruise in one sentence:
Ship feedback:
- The very comfortable lounges
- Thera is a lot of different spaces and thanks that you can find a place for yourself.
- drinks package
- Public spaces
- We enjoyed the shows and family entertainment. Swimming pool was a little cold for my 6yr old
- I enjoyed the service and that it’s not a big ship with so many people.
- Theatre, sports areas with table tennis
- entertainment program and food
- food
- Relaxed atmosphere and lively entertainment in the evening.
Average total ship rating:
3.9 from 5
