See customer review: MSC Poesia



- Travel Month:
- November/December 2018
- Travel destination:
- Transatlantic
- How did you like your cabin number 12108?

- Your comment on cabin 12108:
- The cabin was good a bit too hot sometimes but overall pleased with it.
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Poesia?

- How did you like the entertainment program?

- How much did you like the sports facilities aboard the ship MSC Poesia?

- What is your overall impression of the ship MSC Poesia?

- Would you like to note some more short remarks about the ship MSC Poesia?
- We were not given the drill which in my opinion is a very serious downfall.
The interactive tv in our cabin was not interactive at all showing the wrong times throughout the whole crossing!
- How well was the embarkation/disembarkation organized?

- How would you rate the extra expenses on board

- How would you rate the cruise line's shore excursions in terms of quality and value for money?

- Comments about MSC Cruises
- No one knew about us in Malta. Had to wait a while for someone to pick us up from Malta Immigration to take us to the ship.
We would book with seascanner again if we were offered a better flight schedule than this time.
- This was the first cruise that I booked over the internet:
- yes
- How satisfied are you with your travel agency seascanner.com?

- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Very good except when it came to payment. The bank was saying our credit cards were OK Seascanner were saying not OK,
Also the flights booked were the most inconvenient schedules I have ever traveled with an 11 hour wait at Sao Paolo airport. We would never ever do that kind of schedule again.
Questions about the MSC Poesia
Questions about MSC Cruises
Questions about seascanner.com
Note seascanner.com:
The embarkation in Malta was confirmed by the cruise line. We are sorry that you could not check-in directly. We tried to charge the credit card but it kept saying that the credit card was declined. The flight times were offered by MSC Cruises in cooperation with the airlines.
The embarkation in Malta was confirmed by the cruise line. We are sorry that you could not check-in directly. We tried to charge the credit card but it kept saying that the credit card was declined. The flight times were offered by MSC Cruises in cooperation with the airlines.
More Feedback from our customers about this ship (click for details):
Ship overall:
- Yes, most bars did not provide a receipt when ordering drinks so we were over charged on several occasions and had to continually go to guest services which interrupted our enjoyment of our cruise. Also guest services were contradicting what the bar menu states, a lack of communication between them
- Even though I was with my husband and had €100 credit, they charged my husband €67 as they told me that the credit was on my account and not on cabin
- Maintained pretty good for its age
- Many of the glasses and tableware were dirty or stained.
- Big drop in service after 10 days, when the ship came to Genoa
- Food not great at times but that was personal to me as I cannot eat meat with any sign of red on it
- Only slight downside, we paid for a meal in their special restaurant but did not discover until onboard that the only speciality was Sushi, not to our liking, but that's a personal choice
- Excelent
- Great
- Good ship for short vacation
Cruise in one sentence:
Ship feedback:
- The very comfortable lounges
- Thera is a lot of different spaces and thanks that you can find a place for yourself.
- drinks package
- Public spaces
- We enjoyed the shows and family entertainment. Swimming pool was a little cold for my 6yr old
- I enjoyed the service and that it’s not a big ship with so many people.
- Theatre, sports areas with table tennis
- entertainment program and food
- food
- Relaxed atmosphere and lively entertainment in the evening.
Average total ship rating:
3.9 from 5
