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See customer review: Queen Mary 2

    • Travel Month:
    • October 2018
    • Travel destination:
    • German Bight

    “Ship is nice but food definitely needs severe improvement. This was compensated by the professionalism and kindness from some of the crew.”

Questions about the Queen Mary 2

    • How did you like your cabin no. 8130?
    • 5 from 5
    • Your comment about your cabin?
    • There was a cabin change and we were allocated with suite 9024 so not as spectacular as initially allocated and expected. Suite was nice and clean. Storage facilities were more than adequate. Bathroom was of a very good size with nice amenities.
    • How do you rate the cuisine/the food and beverages offered on the Queen Mary 2?
    • 1 from 5
    • How did you like the entertainment program?
    • 5 from 5
    • How do you rate the service in the restaurant, cabin and bars?
    • 4 from 5
    • Please give an overall rating of the ship Queen Mary 2
    • 3 from 5
    • Would you like to note some short remarks about the Queen Mary 2?
    • This is a beautiful ship. However the food was so mediocre that I would be reluctant to book it again on a 7+ day cruise.
      We attended a Tango class which was just great !
      The evening show was also outstanding.

Questions about the tour operator Cunard Line

    • How well was the embarkation organized?
    • 1 from 5
    • How do you rate the extra expenses on board (1=very affordable, 5=very high)
    • 3 from 5
    • Would you travel again with Cunard Line?
    • yes
    • Comments about Cunard Line
    • Embarkation was disorganized with staff that lacked computer competence.

Questions about

    • This was the first cruise that I booked over the Internet
    • yes
    • How satisfied were you with the handling of your booking by
    • 4 from 5
    • Would you book again with
    • yes
    • Comments about the service of
    • Initial steps in the booking process were handled adequately and professionally. Information was provided in a timely manner.
      Wish we had been informed though by Seascanner about cabin change as 1 of the 2 suites we booked was a firm booking and not a guarantee one. It is only when I checked us in that I realized that we had been allocated with another suite.

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