See customer review: Queen Mary 2

“Ship is nice but food definitely needs severe improvement. This was compensated by the professionalism and kindness from some of the crew.”

- How did you like your cabin number 8130?
- Your comment on cabin 8130:
- There was a cabin change and we were allocated with suite 9024 so not as spectacular as initially allocated and expected. Suite was nice and clean. Storage facilities were more than adequate. Bathroom was of a very good size with nice amenities.
- How would you rate the selection and quality of the food and beverages offered on the ship Queen Mary 2?
- How did you like the entertainment program?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Queen Mary 2?
- Would you like to note some more short remarks about the ship Queen Mary 2?
- This is a beautiful ship. However the food was so mediocre that I would be reluctant to book it again on a 7+ day cruise.
  We attended a Tango class which was just great !
  The evening show was also outstanding.

- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- Would you travel again with Cunard Line?
- yes
- Comments about Cunard Line
- Embarkation was disorganized with staff that lacked computer competence.

- This was the first cruise that I booked over the internet:
- yes
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Initial steps in the booking process were handled adequately and professionally. Information was provided in a timely manner.
  Wish we had been informed though by Seascanner about cabin change as 1 of the 2 suites we booked was a firm booking and not a guarantee one. It is only when I checked us in that I realized that we had been allocated with another suite.