See customer review: MSC Splendida
- Travel Month:
- December 2017
- Travel destination:
- Dubai and Emirates
Overall impression of your cruise
- How would you describe your cruise with the ship MSC Splendida in one sentence?
- Average.
Questions about the MSC Splendida
- How did you like your cabin number 11130?
- Your comment on cabin 11130:
- Excellent service by the maid, the biggest problem was that we couldn't turn our air conditioning off which got both of us really sick. I (syed) had to see the doctor on board and couldn't enjoy my holiday as i was recovering from being sick the whole time.
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Splendida?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Splendida?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Splendida?
- Would you like to note some more short remarks about the ship MSC Splendida?
- We found some of the ITALIAN staff were really rude, i don't know if it was work pressure? No smile, not very friendly or welcoming like the other staff on board. Please tell your ITALIAN staff treat people nicely because they are paying good amount of money on the ship.
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- no
- Comments about MSC Cruises
- Probably not because i travelled with CARNIVAL Cruises, they had a lot more daily and nightly activities and entertainment which was all inclusive. The excursions in this ship was really expensive. I was planning my next birthday with my 20 members of my family but after this i am really not sure this CRUISE ship is suitable for us.
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- yes
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- The only thing is we traveled with some family members. We picked three cabins all on level 12, showed lots of availability.
When our CRUISE was confirmed by MSC, you split all 3 of us. 1 cabin on Level 12, 1 cabin on Level 11 and last cabin on Level 10. When we requested again a change we were told it is not up to sea scanner but MSC. The told us they requested the cabins together. When we checked availability it showed availability on deck 11 and 12 for 3 cabins. So we were disappointed we were on 3 different decks.
Note seascanner.com:
MSC reserves the right to make cabin changes at any time according to §3.2. of their terms and condiotions as follows: The Communication from the actual cabin number provided in the booking confirmation does not constitute a contractual entitlement of the customer on assignment of the cabin.
MSC reserves the right to make cabin changes at any time according to §3.2. of their terms and condiotions as follows: The Communication from the actual cabin number provided in the booking confirmation does not constitute a contractual entitlement of the customer on assignment of the cabin.
More Feedback from our customers about this ship (click for details):
Cruise in one sentence:
Ship feedback:
Ship overall:
- The elevator takes a long time to arrive as there seems to be only 12 elevators on the ship, be prepared to walk the stairs a lot. If you have a food allergy you must eat in the dining rooms as the buffet is full of cross contamination
- Beautiful, comfortable ship. The service ist slow both in the restaurants and bars
- The services in the bars and restaurant were slow.
- It was ok.
- Budget cruise line
- Badly laid out, overcrowded and noisy with terrible food.
- Watermelon was a rarest berry in menu. When I asked watermelon in Borabuffet it was absent all the time. There were no gluten free food in Bora Buffet. La Reggia restorant is great. They have gluten free menu. It was very important for our daughter....
- The only let down us the quality of the food on some days. It was hit and miss
- SPLENDIDA is a wonderful ship with great accommodation. Too many people.
- There is a real problem related to the density of population in the boat and the furniture or to move around: overcrowded jacuzzi and nobody plays the game of 15 minutes max..., the elevators are always full,...
Average total ship rating:
3.6 from 5