See customer review: AIDAperla

    • Travel Month:
    • December 2017
    • Travel destination:
    • Western Mediterranean

    “Interesting German experience different from the rest, but not to repeat.”

Questions about the AIDAperla

    • How did you like your cabin number 9184?
    • 3 from 5
    • Your comment on cabin 9184:
    • Very near the restaurants but far from gim or pool.
    • How would you rate the selection and quality of the food and beverages offered on the ship AIDAperla?
    • 4 from 5
    • How did you like the entertainment program?
    • 2 from 5
    • How much did you like the sports facilities aboard the ship AIDAperla?
    • 4 from 5
    • Would you recommend a cruise with the ship AIDAperla to travelers with children?
    • 2 from 5
    • How do you rate the service in the bars and restaurants?
    • 4 from 5
    • What is your overall impression of the ship AIDAperla?
    • 3 from 5

Questions about the tour operator AIDA Cruises

    • How satisfied were you with the guest service on the ship?
    • 2 from 5
    • How well was the embarkation/disembarkation organized?
    • 4 from 5
    • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
    • 4 from 5
    • Would you travel again with AIDA Cruises?
    • no
    • Comments about AIDA Cruises
    • German exclusive, a little unfriendly to other nationalities. There is no daily program in English. On our dates, children who did not speak German or English perfectly were not allowed in children's club.

      The schedules of the restaurants are very rigid. In buffet restaurants, they take out the food some minutes before the closing time, and when they close, they want you go out in few minutes, never seen in other cruise companies, where in the end of the buffet time and they withdraw the food, they let you eat calmly and talk as much as you want sitting at the table. Although there are many buffet restaurants, sometimes it was difficult to find a free table.

      The design in some parts of the ship is not very good, for example in aquatic play areas, with slightly dangerous edges (under the circular handrails of the pillars), where especially children can hit and hurt themselves. We saw a child who slipped nearby, and could have hit hard against one of these edges, unsuitable for this type of area. Also in the cabin, in the corners of the aluminum profiles in the lower parts are not well made. In the dressing room, When I took the shoes I made a small cut on a finger that started to bleed a little. Nothing serious, but unpleasant.

      Lack of surveillance in person in some water recreational areas, such as in the pool or on the large water slide. In the outside part of the pool a group of teenagers started to jump, and there was nobody from the crew to put order. In the large water slide, adults and children can be thrown without supervision. Considering that the children fall slower, and some of them likes stopped in mid-course, there may be danger of an adult colliding at full speed against the detained children. This happened with a friend, who to avoid colliding with a detained child, made a sudden movement and hurt his neck. Fortunately, it was nothing serious.

      Another important problem that I found was the section that connects the circular part of the indoor pool with the small outdoor pool. When they take out the water from the pool for maintenance, they put a safety net to prevent falls. This is important at night, as the area is used as a music and dance area that allows families with children. The problem is that they only put a protection network in the circular part of the pool, but not in the connection section with the exit. This makes this section a danger for the children, because the access is not very high, which can make a small child approaches, climbs and fall into the empty pool and get hurt.

      About the VARIO rate that Aida offers, it works like the stock market. At least in my case, it was that the sooner you bought, the more expensive it was. Aida does not offer any compensation if the rates go down and down continuously, even if the deposit has not been paid. I tried to negotiate a cabin upgrades, even paying a little more, and they were very clear that it was not possible. My experience with Aida is that the later you buy, the better price you get.

      During the trip we began to see how the hygiene measures increased. Some people began to feel sick. We know that a girl had to stay in her cabin without being able to leave until the end of the trip. The last night we saw a lady vomiting in the elevator and also a child in the theater. The captain announced that we would disembark before the departure time limit, and that all passengers who had just embarked in Barcelona would have to go down, to allow a deep cleaning of the ship, due to the continuous increase in cases of passengers who were feeling ill. I suppose that in a ship where the main options are buffet-style restaurants, and with the particular system of arrangement of cutlery at each table (we saw children playing with the cutlery that other passengers would later use), where it's very easy for everyone to touch the same thing, can make easier for viruses to spread.

Questions about seascanner.com

    • This was the first cruise that I booked over the internet:
    • no
    • How satisfied are you with your travel agency seascanner.com?
    • 3 from 5
    • Would you recommend seascanner.com?
    • yes
    • Comments about the service of seascanner.com
    • We know many friends who have made this same itinerary and on different dates, bought in different travel agencies, or directly in Aida. In all cases they received a credit on board of 50 dollars per adult, 100 per cabin.

      With Seascanner we only received 15 dollars per cabin from them, and nothing more from Aida.
Note seascanner.com:
Thank you for your feedback. Please note that the on board credit varied from date to date.

More Feedback from our customers about this ship (click for details):

671 Reviews of the AIDAperla
Average total ship rating: 4.1 from 5
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