See customer review: Serenade of the Seas



- Travel Month:
- June 2009
- Travel destination:
- Alaska
“Ship and crew excellent but entertainment fregmented.”
- How did you like your cabin number 4018?
- Your comment on cabin 4018:
- Small but adequate.
- How would you rate the selection and quality of the food and beverages offered on the ship Serenade of the Seas?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship Serenade of the Seas?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Serenade of the Seas?
- Would you like to note some more short remarks about the ship Serenade of the Seas?
- The company celebrates the amount of countries represented on the cruise the entertainment is geared for US passengers. Game shows and trivia in particular should have a ratio of non- US participants and questions.Passengers are hearded around the ship from venue to venue. I would suggest a full programme in certain function rooms. This would also generate greater revenue from the bars as people would settle down for the evening in the venue of their choice.
- How satisfied were you with the guest service on the ship?
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with Royal Caribbean?
- yes
- Comments about Royal Caribbean
- Excellent staff, particularly in the restaurant.
- This was the first cruise that I booked over the internet:
- yes
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Excellent.