See customer review: Serenade of the Seas

    • Travel Month:
    • June 2009
    • Travel destination:
    • Alaska

    “Ship and crew excellent but entertainment fregmented.”

Questions about the Serenade of the Seas

    • How did you like your cabin number 4018?
    • 4 from 5
    • Your comment on cabin 4018:
    • Small but adequate.
    • How would you rate the selection and quality of the food and beverages offered on the ship Serenade of the Seas?
    • 5 from 5
    • How did you like the entertainment program?
    • 1 from 5
    • How much did you like the sports facilities aboard the ship Serenade of the Seas?
    • 4 from 5
    • How do you rate the service in the bars and restaurants?
    • 5 from 5
    • What is your overall impression of the ship Serenade of the Seas?
    • 4 from 5
    • Would you like to note some more short remarks about the ship Serenade of the Seas?
    • The company celebrates the amount of countries represented on the cruise the entertainment is geared for US passengers. Game shows and trivia in particular should have a ratio of non- US participants and questions.Passengers are hearded around the ship from venue to venue. I would suggest a full programme in certain function rooms. This would also generate greater revenue from the bars as people would settle down for the evening in the venue of their choice.

Questions about the tour operator Royal Caribbean

    • How well was the embarkation/disembarkation organized?
    • 5 from 5
    • How satisfied were you with the guest service on the ship?
    • 4 from 5
    • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
    • 2 from 5
    • How would you rate the cruise line's shore excursions in terms of quality and value for money?
    • 1 from 5
    • Would you travel again with Royal Caribbean?
    • yes
    • Comments about Royal Caribbean
    • Excellent staff, particularly in the restaurant.

Questions about seascanner.com

    • This was the first cruise that I booked over the internet:
    • yes
    • How satisfied are you with your travel agency seascanner.com?
    • 5 from 5
    • Would you recommend seascanner.com?
    • yes
    • Comments about the service of seascanner.com
    • Excellent.