“Did not meet our expectations ”

Questions about the MSC Splendida

• • How did you like your cabin number 8166?
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• • Your comment on cabin 8166:
  • Toilet/ shower over bath could have been better. Toilet broke down for a full evening .
• • How would you rate the selection and quality of the food and beverages offered on the ship MSC Splendida?
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• • How did you like the entertainment program?
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• • How much did you like the sports facilities aboard the ship MSC Splendida?
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• • How do you rate the service in the bars and restaurants?
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• • What is your overall impression of the ship MSC Splendida?
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• • Would you like to note some more short remarks about the ship MSC Splendida?
  • Budget cruise line

Questions about the tour operator MSC Cruises

• • How well was the embarkation/disembarkation organized?
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• • How satisfied were you with the guest service on the ship?
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• • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
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• • How would you rate the cruise line's shore excursions in terms of quality and value for money?
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• • Would you travel again with MSC Cruises?
  • no
• • Comments about MSC Cruises
  • Overcrowded. Not enough cleaning staff for number of rooms. Food very bland lacks creativity. However staff in Buffett and complimentary restaurants wonderful.

Questions about seascanner.com

• • This was the first cruise that I booked over the internet:
  • no
• • How satisfied are you with your travel agency seascanner.com?
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• • Would you recommend seascanner.com?
  • yes