See customer review: M/S Rotterdam

    • Travel Month:
    • July 2024
    • Travel destination:
    • Norwegian Fjords

“Quite the experience, but the disembarkation times were very early (7:00 am), as a result the usable time frame of going on-shore was a bit too short.”

    Questions about the Rotterdam

      • How did you like your cabin number 1052?
      • 4 from 5
      • How would you rate the selection and quality of the food and beverages offered on the ship Rotterdam?
      • 4 from 5
      • How did you like the entertainment program?
      • 4 from 5
      • Would you recommend a cruise with the ship Rotterdam to travelers with children?
      • 5 from 5
      • How do you rate the service in the bars and restaurants?
      • 3 from 5
      • What is your overall impression of the ship Rotterdam?
      • 4 from 5
      • Would you like to note some more short remarks about the ship Rotterdam?
      • The service is very well intended, but leaned towards the pushy sometimes.

    Questions about Holland America Line

      • How well was the embarkation/disembarkation organized?
      • 5 from 5
      • How would you rate the extra expenses on board
      • 2 from 5
      • Would you travel again with Holland America Line?
      • no
      • Comments about Holland America Line
      • I was surprised to learn that on-board wifi was not included. Asking extra for premium is alright, but basic wifi not being included seems a stingy thing to do.

    Questions about seascanner.com

      • This was the first cruise that I booked over the internet:
      • yes
      • How satisfied are you with your travel agency seascanner.com?
      • 4 from 5
      • Would you recommend seascanner.com?
      • yes
      • Comments about the service of seascanner.com
      • prompt replies, well informed

        The online login (by providing booking number and embarkation port or ship...) often needed several attempts. The session handshake seemed to not work stable - a too small timeout perhaps - just guessing though?
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