See customer review: M/S Rotterdam

    • Travel Month:
    • July 2024
    • Travel destination:
    • Norwegian Fjords

    “Quite the experience, but the disembarkation times were very early (7:00 am), as a result the usable time frame of going on-shore was a bit too short.”

Questions about the M/S Rotterdam

    • How did you like your cabin number 1052?
    • 4 from 5
    • How would you rate the selection and quality of the food and beverages offered on the ship M/S Rotterdam?
    • 4 from 5
    • How did you like the entertainment program?
    • 4 from 5
    • Would you recommend a cruise with the ship M/S Rotterdam to travelers with children?
    • 5 from 5
    • How do you rate the service in the bars and restaurants?
    • 3 from 5
    • What is your overall impression of the ship M/S Rotterdam?
    • 4 from 5
    • Would you like to note some more short remarks about the ship M/S Rotterdam?
    • The service is very well intended, but leaned towards the pushy sometimes.

Questions about the tour operator Holland America Line

    • How well was the embarkation/disembarkation organized?
    • 5 from 5
    • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
    • 2 from 5
    • Would you travel again with Holland America Line?
    • no
    • Comments about Holland America Line
    • I was surprised to learn that on-board wifi was not included. Asking extra for premium is alright, but basic wifi not being included seems a stingy thing to do.

Questions about seascanner.com

    • This was the first cruise that I booked over the internet:
    • yes
    • How satisfied are you with your travel agency seascanner.com?
    • 4 from 5
    • Would you recommend seascanner.com?
    • yes
    • Comments about the service of seascanner.com
    • prompt replies, well informed

      The online login (by providing booking number and embarkation port or ship...) often needed several attempts. The session handshake seemed to not work stable - a too small timeout perhaps - just guessing though?