See customer review: MSC Lirica



- Travel Month:
- April 2024
- Travel destination:
- Eastern Mediterranean
“Overal experience was good, but there are plenty things to improve.”
Questions about the MSC Lirica
- How did you like your cabin number 8173?
- Your comment on cabin 8173:
- We had a leak on our first day. Fortunately it was solved pretty quickly. The shower curtin is a no go…
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Lirica?
- How did you like the entertainment program?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Lirica?
- Would you like to note some more short remarks about the ship MSC Lirica?
- 8€ for a beer seems very expensive.
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- Would you travel again with MSC Cruises?
- yes
- Comments about MSC Cruises
- The embarkation process was a mess, especially the handling of the queue to receive the room cards.
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- The special request for first sitting wasn’t arranged properly, even though we got a confirmation from seascanner that it was.
Note seascanner.com:
Thank you for your feedback.We are sorry that the first seating was not placed in your booking on board. The first seating was also confirmed on your Traveldocuments. The Ship probably changed it before you got on board because we did not change the seating time.
Thank you for your feedback.We are sorry that the first seating was not placed in your booking on board. The first seating was also confirmed on your Traveldocuments. The Ship probably changed it before you got on board because we did not change the seating time.
More Feedback from our customers about this ship (click for details):
Ship overall:
- Need more servers at the bars and drink serving areas.
- The decor and the fittings look very shabby and some areas of the ship need repair, like the broken seats in the theatre. Main dining room food quality was not as good as other MSC ships also. Buffet was better overall.
- We found food in restaurants could be made nicer
- MSC Lirica is one of the smallest ships in the fleet, so everything is focused on the majority of the guest - older people and families - so for people between 20 and 30 there was not that much program except the dance lessons
- Paid for 2 days specialty dining. THere was only one specialty facility on board (sushi) which we do not consume. We did try it and opening during the day was limited to SEA DAYS.
- You have the same musicians every day when you could actually rotate and make it more interesting. It was unacceptable that when the new year came you had no entertainment and the only thing you had was a buffet! Then all of the staff were gone to celebrate....
- A very precious white blanket with the name of the baby embroidered on it went missing from the cabin and was not found. The blanket never left the room as it was used for covering the baby in her cot.
Cruise in one sentence:
- It’s a nice ship but showing her age. Rust is showing through the paint around metal frames in the cabins and other areas of the ship.
- Comfortable to sail on, but needs a refresh.
- I HAD GOOD TIME
- It is an one of small ship of MSC but it's a very awesome trips with a good services.
- We enjoyed the holiday and deffinately will travel with MSC again, however we prefer other ships over Lirica
- On the whole the ship was nice.
- Overall it was very nice.... although the night shows were poor.
- Some issues but overall enjoyable.
- Very medium cruise!
Average total ship rating:
3.4 from 5