See customer review: Celebrity Edge

“Beautifully built cruise but poorly managed in some areas.”

- How did you like your cabin number 9107?
- Your comment on cabin 9107:
- Too small
- How would you rate the selection and quality of the food and beverages offered on the ship Celebrity Edge?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship Celebrity Edge?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Celebrity Edge?
- Would you like to note some more short remarks about the ship Celebrity Edge?
- The issues that we faced
  1. Immigration and boarding at Dubai was very chaotic and mismanaged.3 Hours of waiting in long queues
  2.Wifi was charged for the full voyage on per day basis and it was too expensive.On top of it two full days there was no wifi but charges were taken for those too.
  3.There was utter confusion at Kochi .We are indian nationals who had boarded from Dubai.We did not disembark the ship in Mumbai nor in Kochi.The cruise authorities were not able to explain this to authorities at Kochi and we had to forcibly show arrival aand departure at Kochi immigration.Whole evening we had to waste in giving clarifications to immigration authorities at Kochi
  Even on return to New Delhi we had to give long clarification to the immigration authorities unneecessarily.

- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- Would you travel again with Celebrity Cruises?
- no
- Comments about Celebrity Cruises
- The cruise was beautiful but shortcomings need to be looked into.