See customer review: Mein Schiff 5
- Travel Month:
- July 2022
- Travel destination:
- Eastern Mediterranean
“Good overall service and quality but very disappointed that the language on board and in flyers and notice boards in German only. No English version.”
Questions about the Mein Schiff 5
- How did you like your cabin number Guarantee?
- Your comment on cabin Guarantee:
- The cabin was kept clean but the mattress very hard and pillows rather thin.
- How would you rate the selection and quality of the food and beverages offered on the ship Mein Schiff 5?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship Mein Schiff 5?
- Would you recommend a cruise with the ship Mein Schiff 5 to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Mein Schiff 5?
- Would you like to note some more short remarks about the ship Mein Schiff 5?
- The program involved entertainment for kids but we had difficulty reading and following activities in progress as they were in German.
Questions about the tour operator TUI Cruises - Mein Schiff
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- Would you travel again with TUI Cruises - Mein Schiff?
- yes
- Comments about TUI Cruises - Mein Schiff
- Had difficulty forwarding payment and there was little backup.
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- yes
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- no
- Comments about the service of seascanner.com
- Poor support and we were left at managing directly with the company TUI Cruises to arrange payment.
Note seascanner.com:
Dear guest, we are sorry that you had problems submitting your credit card details. Unfortunately something like that sometimes cannot be ruled out. We are therefore pleased that we were able to help you immediately. Since it is impossible for you to submit payment details to your chosen cruise line yourself we have submitted your payment details only 3 days after booking. If you have questions or wishes please do not hesitate to get in touch. Kind greetings from the entire Team.
Dear guest, we are sorry that you had problems submitting your credit card details. Unfortunately something like that sometimes cannot be ruled out. We are therefore pleased that we were able to help you immediately. Since it is impossible for you to submit payment details to your chosen cruise line yourself we have submitted your payment details only 3 days after booking. If you have questions or wishes please do not hesitate to get in touch. Kind greetings from the entire Team.
More Feedback from our customers about this ship (click for details):
Cruise in one sentence:
- very good
- Enjoyable
- Everything was really good.
- Nothing special
- Simply perfect in all aspects.
- Great relaxing break. German ship with almost all announcements, application and entertainment in German otherwise it's great.
- a relaxing and a wonderful experience.
- A lovely holiday!
- SUPER EXPERIANCE AND VERY FRIENDLY STAFF
- fabulous
Ship feedback:
Ship overall:
- Very nice atmosphere
- Food was disaster Not even for animals was good , the bread if you throw it to someone you will kill them , the waiters in atlantis treats people like animals , if you ask for something not me not me not me lolll it was a joke
- Everyone onboard speaks English but non German cruisers will feel left out on the ship as all jokes, entertainment, program, app and so on are in German even through there was a good number of non-german speakers on board.
- Not much choice of entertainment in the evening.
- More English information
- Some activities could ne done in English! It was frustrating seeing everyone enjoying themselves and laughing and we did not know what they were saying. When asked to do them in English, we were told that they had orders to speak in German which was very disappointing.
- The problem l had was that everything was in German on the ship including the entertainment so we did not really feel included
- I know that the ship was German speaking, however a menu, a questioner and program should have been provided in English.
- I wish that all mein schiff cruise offer even English language programs as people from other countries are there too.
- Wifi issues, would like more entertainment
Average total ship rating:
4.1 from 5
Yes, please.